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We had an excellent experience staying in Hotel Yoo. Upon our arrival, we received a warm welcome from the staff, October and Anya who helped us communicate with the airport taxi driver. They were also willing to help us book and confirm the car rental to Mutianyu Great Wall. Our kids were also provided with snack goody bags.
Our room is 1105, was a quite and comfort room, homy, very clean, complete amenities of tooth brush and paste, comb, soap, shampoo and conditioner, body lotion, sandals, towels. All the equipments were working well, such as AC, heater, washing machine, electric stove, water kettle, TV, and internet.
The breakfast was nice, with variety choices of Chinnese menu, bread and butter, coffee, tea, juices.
During check out, Anya and Xiaojie provide enthusiastic service. We can put our luggage while we were continue strolling the city. We also provided with drinks and help to call the taxi.
In general, all the staff were very friendly and helpful, they were really tried to meeting the guest needs, although having difficulties in speaking English, they used translation application to understand us. Would definitely recommend families to stay in this hotel for the satisfactory service.
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