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点评会员：Guest （Family）
发表时间：2025-12-01 00:00
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What a trip! The rooms are MASSIVE. It's essentially a full apartment. Very spacious and comfortable. The beds are extra extra large so perfect for families.
For Western travellers, you may find the bed a bit hard. We were perfectly happy with it though.
I personally will recommend Holiday Inn at the resort for those with kids. It's right next to the beginner tracks and that hotel hosts all the children activities and kids club. Though I don't know what the room is like. More from a location perspective.
Wanda Jin Suites has 2 buildings. Best to get the 1st building as much closer to the beginner tracks and the service centre to rent ski gears. We were in the 2nd building.
I will say from a location perspective, it was inconvenient for us as once you have snow boots on, it's a trek to carry your ski gears back and forth. There are lockers to put your ski gears in so we'll utilise that more next time. You do need WeChat though and if you don't have a local number, it gets difficult. If you're from Australia, just lose the 0 and add 18 at the front of your mobile number and that will get you through. But best to just get a local SIM to save you the hassle.
But from a food perspective, they're right outside the building and short walk to the hot springs and the water park which is all included in the hotel fees. Including ski pass and going to the snow playground. At the snow playground, there's snowmobiles for kids to ride on amongst a lot of other activities. But that's extra money. Again, need WeChat.
The hotel concierge when you check in will add you into their WeChat and you can ask them questions and they'll help you. Very convenient.
It's an amazing place to come with kids. Water park is insane there and my son had a blast. The hot spring was also an amazing experience. Though very cold to get in and out of the hot springs at -20C.
There are other activities outside the resort which hotel concierge will help you arrange. They can also shuttle you to the nearby village for more authentic food if you don't want to eat inside the resort.
Beaware that the pharmacy at the resort does not have any ibuprofen or paracetemol.
Strongly advise you get WeChat. You can book pretty much all the activities through their WeChat mini app. Including ski coaches. There are rogue ski coaches coming up to you to get business so beware. We almost got on a shuttle with a rogue coach that were gonna take us elsewhere and weren't even letting adults come (it was for the kids) and a hotel staff came up and essentially stopped them and forced them to give back the deposit. Book your coaches early. They book out quick. Particularly snowboarding.
We also booked an igloo making class for our son and he had an amazing time. Though it's all in Mandarin of course. They have half day and full day camps for kids so parents can drop off and chill for the day.
The staff here can barely speak English so bring your AI translator with you. We had less of a problem since I can speak Chinese but my husband often got stuck and needed me or even my son to help navigate around.
Make sure you go back to the counter after returning your ski gear at the end of your stay to get your deposit back.
We had an amazing time and would consider coming back.
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点评会员：Guest （家庭旅游）
发表时间：2025-12-01 00:00
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长白山之行，西坡住宿选择了万达锦华度假酒店，酒店有大巴车接机送机，交通很方便。给的各种权益足够在度假区里玩上两天。度假区商业街里的餐厅，大部分都很好吃。锦华管家七七，服务热情周到，有问必答。房间説不上华丽，但是舒适安心。值得选择，小朋友和长者以及我们在这里玩的都很开心！
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点评会员：会员6224 （团体）
发表时间：2022-03-02 11:02
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环境特别好，度假选择的首选。K Zhang的服务和支持也很到位！👍🏻赞
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点评会员：会员3830 （其他）
发表时间：2022-03-01 14:25
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房间干净卫生，服务热情，免费提供的正餐也很丰盛。在房间到雪场也很方便，性价比很高的酒店，强烈推荐。赶航班，马红经理还贴心安排了奔驰车送机，让我们顺利赶到机场，非常感谢。
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点评会员：会员5962 （其他）
发表时间：2022-02-28 09:42
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离雪场超近！楼下有肯德基、麦当劳、批萨、士多店、歺馆。步行到温泉5分钟。窗外环境很好！客房管家马红服务很热情、细心、周到。
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点评会员：会员4683 （其他）
发表时间：2022-02-27 22:22
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出门就是雪场和小镇，地理位置优越，房间是一室一厅，配有厨房，非常方便。特别点名表扬下酒店管家张鹏宇先生，从行程出发前就主动联系，告知核酸检测，天气交通等细节信息。到达后也每日介绍当日雪场开放情况，天气情况，可以游览的景点等，非常周到细心，并且有问必答。最后一天还专门关注我们的航班信息，主动问询是否要延迟退房。住过很多高档酒店，但是服务这么到位的，这是头一家！
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点评会员：会员6349 （其他）
发表时间：2022-02-27 21:55
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酒店位置非常好 滑雪很方便泳池水温合适 早餐丰盛
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点评会员：会员2846 （其他）
发表时间：2022-02-27 20:09
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酒店房间干净，空间很大，冰箱饮料每天补足，K zhang经理服务很好，每天告知天气及度假村相关情况，有问必答，非常满意
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点评会员：会员3487 （其他）
发表时间：2022-02-27 18:07
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很满意的酒店：
1、两房一厅，两厕所，带厨房，带阳台，非常适合带娃家庭！
2、虽然是公寓但是每天有人打扫卫生，有任何问题服务也很及时！有任何问题跟值班经理K说都能很有效解决
3、酒店地理位置超好！出门就是滑雪场和雪具大厅，有一半房间看着雪道，周围一圈餐厅各种选择。
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点评会员：会员6194 （团体）
发表时间：2022-02-25 16:21
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大堂经理孙超 Michael 非常负责 住的很舒适
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