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点评会员：Guest （Business traveler）
发表时间：2026-01-01 00:00
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酒店位置好，出行便利。内部设计很高端，设施新，体验感超棒。房间视野开阔，睡眠质量很高。只要来赣州，无论是商务出行还是休闲度假，这里都是非常理想的选择。
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点评会员：Guest （情侣）
发表时间：2026-01-01 00:00
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非常满意的一次入住！酒店位置绝佳，去哪都方便。房间乾净明亮，床品舒服。前台管家人员服务热情。早餐的本地米粉很好吃。装修也很高端，红色文化设计很独特，性价比很高，下次来还会选择这里！
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点评会员：Guest （商务旅客）
发表时间：2026-01-01 00:00
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酒店的早餐品种丰富，中西结合，味道也很不错。位置交通便利，周边吃饭购物都很方便。特别要表扬管家服务，响应速度很快，解决问题很及时。下次来这个城市，一定还会选择这里。强烈推荐给各位旅友！
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点评会员：Guest （情侣）
发表时间：2026-01-01 00:00
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本次入住贵酒店，从踏入大堂到离店，全程体验非常不错，前台工作人员热情专业。客房宽敞明亮，设计现代而温馨。最让我惊喜的是床品的舒适度，一夜安眠无扰。浴室乾湿分离，热水充足，配备的洗浴用品品质上乘。细节之处见真章，比如迷你吧饮料、智能客控系统的便捷，都远超预期。早餐种类丰盛，中西结合，尤其本地特色小吃令人回味。酒店地理位置优越，出行便利。
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点评会员：Guest （家庭旅游）
发表时间：2026-01-01 00:00
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必须好评！感觉这里不仅是酒店，更是一座可以入住的小型革命纪念馆。步入大堂，红色元素与东方美学相融，革命年代的昂扬与现代设计的静谧在此和谐共生。客房以革命历史阶段或英模人物为主题设计，每件摆设、每幅画作都在无声讲述。床品舒适依旧，细节中却藏有红色语录刺綉、仿旧军绿色家居，让休憩成为精神的回溯。
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点评会员：Guest （家庭旅游）
发表时间：2026-01-01 00:00
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房间衞生堪忧，里面家俱很多都有磕烂。
衞生间浴缸也10分脏
我们是下午4点多到的酒店，被告知房间没有打扫衞生，需要等待30分钟。
让我们先去酒店吃个免费下午茶，到了餐厅，简直乌烟瘴气.地上，桌子上，沙发上全脏兮兮。
30分钟后下去取房，被告知，还需要再等待30分钟……再不断催促下，取得了房卡，告诉我们房间刚拖了地小心地滑。
实际是，上到房间，房间还在清洁……
整个酒店没有禁烟，大堂，走廊，电梯客人随意吸烟…
整个体验非常糟糕
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点评会员：Guest （独自旅游）
发表时间：2026-01-01 00:00
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很失望
我定了三天，第二天开始迷你吧的饮料跟一次性杯子是不续的么
然后洗浴间的用品也不更换
放在沙发的浴袍也不给我收拾起来
插在插口的吹风机也不帮忙收起来
所以我住你家是因为点啥？
不就是需要的是服务么
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点评会员：Guest （商务旅客）
发表时间：2026-01-01 00:00
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酒店设计典雅，设施崭新且智能。床品柔软舒适，衞生间乾湿分离，打扫得一尘不染，光脚走在地板上都很放心。早餐品种丰富到超乎想象，中西式、本地特色一应俱全，食材新鲜。行政酒廊的晚间欢乐时光品质很高，是完美的放松时刻～
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点评会员：Guest （独自旅游）
发表时间：2026-01-01 00:00
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这次入住真的给了我很大的惊喜！从走进大堂开始，就感受到了贴心的服务。管家工作人员笑容亲切，前台办理入住迅速高效，真是意外的惊喜。房间乾净整洁，床品舒适柔软，一觉睡到自然醒。衞浴设施也很新，水压充足，热水来得快。特别喜欢房间的布局红色文化为主题
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点评会员：Guest （Family）
发表时间：2025-12-01 00:00
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Check-in & Communication:
The check-in process started smoothly but was quickly derailed when the receptionist was interrupted by a phone call. She failed to inform us of the delay, leaving us standing there waiting indefinitely. When she finally finished, she seemed puzzled as to why we were still waiting and asked if we had further questions. Furthermore, she neglected to mention the coffee/tea experience that was explicitly included in our Trip.com booking.
Executive Lounge Experience:
We visited the Executive Floor for "afternoon tea," which turned out to be a major disappointment. The staff was rude and provided minimal hospitality. The cakes were dried out from the air conditioning, the teapots were not pre-heated, there was no hot water available for brewing, and no forks were provided. It felt like a neglected service rather than a premium perk.
Room Quality & Hygiene:
Upon entering the room, we were appalled to find stains on both the bed linens and the shower towel mat. The hairdryer cap was visibly damaged, the bathtub could not hold water, and the shower door did not close tightly. While the staff eventually replaced the linens and mat after our request, these are basic hygiene standards that should never have been missed in the first place.
Dining & Housekeeping:
Breakfast the next day was fine and met the expectations set by my previous stay in October. However, the service was overly aggressive; my jacket was taken away and unfinished food was cleared from the table while I was still eating. Significant improvements in staff training are needed here.
The Check-out & Lock-out Incident:
I requested a late check-out, which was confirmed for 4:00 PM via WeChat. However, when I returned to the room at 3:00 PM, I found myself locked out. Since WeChat was the only way to contact the staff, I messaged them; fortunately, they replied quickly. However, when a staff member arrived to help, they insisted on explaining why the door was locked instead of simply opening it for me, which was incredibly frustrating while standing in the hallway.
Post-Stay Observations:
At final check-out, the same receptionist from our arrival offered no explanation or apology for the lock-out. More strangely, after I lodged a formal complaint, the entire WeChat conversation history with the staff member mysteriously disappeared from my phone.
Final Recovery:
The only saving grace occurred 5–10 minutes after check-out. A senior manager approached us in the lobby, sincerely admitted their shortcomings, and compensated us with a box of Ganzhou orange pastries. These pastries were delicious and reminded us of why we chose to holiday here.
Verdict:
While the senior management seems to care, the frontline service and room maintenance are currently substandard. I hope the hotel takes this feedback seriously to restore the quality of the guest experience.
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