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点评会员：Guest （Family）
发表时间：2025-10-01 00:00
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温泉超出想象、
设施齐全、乾净衞生、得到了很大的放松
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点评会员：Guest （独自旅游）
发表时间：2025-10-01 00:00
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酒店环境很好，充满日式风格，泡汤出来的休息室有免费零食饮料，晚上特定时间还有关东煮提供很喜欢，房间很新宽敞舒适，公汤池是日替，男女各有大概五个左右的的池子，比较可惜的是冷水池其实偏暖，热水池没有很热的，如果有42度以上的热水池和20度往下的冷水池就好了，桑拿出来蒸一下就更舒服
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点评会员：Guest （Other）
发表时间：2025-08-01 00:00
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不能只看小??了 得自己去体验
ps:穿米色衣服的工作人员们 路走宽了 ～态度服务 真的很不错 加鸡腿
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点评会员：Guest （Family）
发表时间：2025-07-01 00:00
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小细节很多都不太好，总体跟价位不符，只是拍照是漂亮的，餐厅600一位的套餐不要轻易尝试，真的很不好吃，仪式感倒是有点，盖章上菜，但有两道菜上来，服务员都放在离我很远的地方忙着盖完章就走了，还得我自己去挪到我面前……一人一食的餐，这显得很没礼貌，服务员普遍没有什么经验，小朋友的套餐很潦草，早餐可选性很少，小童乐园活动不够丰富，很小一间，酒店SPA倒是蛮舒服的，这个要夸夸，但是细节做得不够好，女士按摩让男服务生带进去，给了换的衣服也没出门，在里边点香介绍，换衣间的门是百叶的，我后来发现外面能看见里面……就很尴尬
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点评会员：Guest （Couple）
发表时间：2025-05-01 00:00
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nice!!
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点评会员：Guest （Family）
发表时间：2025-04-01 00:00
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It was overall an alright stay, don’t expect Japanese standards. Apparently they had a soft opening period and just opened on April 15. You can see that things aren’t running so smoothly yet, trip.com shows that spa needs to be booked a day in advance, but on WeChat they said no reservations required and we can use anytime. The second day we wanted to use the spa our second time, and was told by a staff we couldn’t use it again, which we were confused about. Later other staff said we could.
The spa itself had spectacular views, but the outdoor pool weirdly had half eaten and rotten apples floating around. After talking to the spa staff they said it was for aesthetic purposes and guests must have eaten them without knowing that. Worrying hygiene standards ?? apart from that overall hygiene seems to be alright.
All rooms have our own private courtyard so there are two doors, the main wooden door and then the glass door to our actual room. The main wooden door broke down twice - we couldn’t lock it (more like they didn’t fix the problem fully the first time), which wasted our time as we had to sit around to watch the maintenance staff fixing our door.
Breakfast was okay but half the dishes were way too salty for my taste. Weird mix of “Western”, “Japanese” and Chinese dishes. Cheaper to buy on the spot (168 yuan as of today).
Service was not up to the standard of a hotel of this price point. The staff welcoming us seems like she was reading from a script, we couldn’t hear half the time even after asking her to enunciate clearer twice. Felt like they were here to monitor us more than take care of us. Instead of “how may I help you?”, they actually responded “what’s wrong?” on two separate occasions. I don’t think this is acceptable! Some staff also do not greet guests properly.
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点评会员：Guest （Family）
发表时间：2025-03-01 00:00
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One of the best hotels we’ve ever stayed in China. Staff are very friendly and welcoming. Hot springs are amazing. The territory is clean and beautiful. Rooms are fresh, clean, and comfortable. The location is remote from the main road which makes this place perfect for quiet and relaxing holiday. Seriously, we’re amazed, by this place ??
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点评会员：Guest （Couple）
发表时间：2025-03-01 00:00
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Overall, this hotel succeeds in looking like a traditional Japanese ryokkan, but unfortunately doesn't feel like one due to many important features missing. If you've stayed at a ryokkan in Japan, this one misses the mark, but potentially is not a problem as it is catered towards Chinese people. As a foreigner accustomed to Japanese standards, you might be disappointed.
It's very clean and modern, with a "private" bath that looks like a traditional private onsen bath. The dinner was average, with the yakitori being the highlight. Breakfast was Chinese food, which took away from the immersion.
As far as experience goes, the main problems here were the details that broke from the immersiveness of being at a traditional ryokkan. These include a lack of privacy, inexperienced staff, out of theme food options, and other details such as not using true hot spring water and the bath being only partly Hinoki wood. The privacy concern is because if you have the courtyard room, you have a "private" courtyard and bath, but in the morning a worker was outside in the courtyard with full view of my bath. This felt very uncomfortable and I no longer felt relaxed or at peace, and needed to close all the blinds which ruined the point of having an open courtyard.
It was worth a try, and definitely a beautiful space. But I couldn't help but feel disappointed as the important details were missed in this recreation of a ryokkan.
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