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点评会员：Guest （Solo traveler）
发表时间：2026-02-01 00:00
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Good location and easy access to grab very good coffee houses nearby
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点评会员：Guest （Family）
发表时间：2026-01-01 00:00
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Good clean hotel but water was not hot in our room. Vegetarian breakfast not much. Limited choice only,
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点评会员：Guest （商务旅客）
发表时间：2026-01-01 00:00
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房间很乾净，床品也可以。睡眠区域颜色也很好看。本来金色的衞浴设施颜色有点突兀，但是去年看了一部电影《震耳欲聋》，里面有一个片段是主演律师成名之后在32楼租最好的办公室，坐在金色的马桶上很高兴的对中介説：就这儿啦！一下觉得这个酒店的金色马桶很喜庆了哈哈
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点评会员：Guest （商务旅客）
发表时间：2025-12-01 00:00
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金色传説哈哈，酒店环境不错门口还有个大湖，衞生 服务都挺好，前台服务态度很好
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点评会员：Guest （商务旅客）
发表时间：2025-12-01 00:00
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不一样风格体验，尤其是黄金色浴缸，早餐多元，又有牛肉河粉，算好吃！
尤其是黄金色浴缸，早餐多元，又有牛肉河粉，算好吃！
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点评会员：Guest （Business traveler）
发表时间：2025-11-01 00:00
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不是第一次住了，金壁辉煌，土豪气质，环境还不错。
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点评会员：Guest （Couple）
发表时间：2025-11-01 00:00
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A stay brushed in gold — beautiful, with a few areas to refine?.
Dolce by Wyndham Hanoi Golden Lake is certainly visually striking. The hotel is incredibly photogenic, and while the overall experience was lovely in many ways, it leaned more towards being aesthetically impressive than feeling like a seamless 5-star stay.
?? Location
?The location is quieter and less central than the Old Quarter, which is worth considering if you enjoy being close to major attractions. That said, the lakeside setting created a calm, peaceful atmosphere that we really appreciated.
? Highlights
?The personalised service from the front desk and door staff was a real highlight. They remembered our names and room number throughout our stay, which felt thoughtful and welcoming. Our room was spacious and the lake view was genuinely beautiful. The gym was clean, updated, and perfectly adequate for a comfortable workout. The buffet breakfast offered a wide range of options and variety.
?? Areas for improvement?
There were a few small details that, with a little more attention, could elevate the experience even further. We were provided with an ironing board that wasn’t in working condition and an iron that was missing parts, which caused a slight delay to our plans one morning. A replacement iron was provided, however it was marked and unfortunately left a small stain on one of my garments.
The pickleball court was located in a basement area that felt a little unfinished and could benefit from some added care and presentation.
The rooftop pool offered lovely skyline views, however the space itself felt quite quiet, with worn lounge chairs and limited ambience. A poolside bar or some soft music could really enhance the atmosphere and make this area more inviting.
One evening, an event held above our room resulted in music and drums being audible late into the night, which impacted rest. Better soundproofing could help ensure guest comfort during events.
The laundry service was priced at the higher end, and a price list wasn’t provided. While we could have asked in advance, clearer upfront pricing would have made the experience a little smoother.
Breakfast service was pleasant, though it felt less interactive compared to other 4- and 5-star hotels we stayed at in Hanoi, where staff were especially proactive in checking in with guests, offering recommendations, and seeking feedback.
?? Final thoughts
?A very beautiful hotel with warm front-facing staff, spacious rooms, and lovely views. With a little more attention to detail and consistency in service, this property has the potential to offer a truly exceptional luxury experience. A wonderful stay in many ways, with just a few opportunities to shine even brighter.
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点评会员：Guest （Solo traveler）
发表时间：2025-11-01 00:00
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An exceptional experience, I had booked a standard double bedroom room but to my suprise the hotel had upgraded me to an executive suite. The highlight of the suite was the gold bathtub. The staff were exceptional and the breakfast was fantastic. I would highly recommend the hotel and I would rate it 11/10. Thank you for a memorable time.
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点评会员：Guest （商务旅客）
发表时间：2025-11-01 00:00
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房间很大很安静，金碧辉煌的。前台态度很好，有中文前台很方便。早餐很丰富，行李会帮拿到房间，走了会帮着把行李搬到车上。
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点评会员：Guest （商务旅客）
发表时间：2025-11-01 00:00
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酒店位置不错，闹中取静！周边小超市，餐厅等都步行不远。
定了套房，房间设施齐全，湖景很美，整体很惊艳！好评！
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