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发表时间：2026-01-01 00:00
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服务挺好的，升级了房间，温泉也不错。走的时候还送了小礼物
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点评会员：Guest （情侣）
发表时间：2026-01-01 00:00
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房间宽敞，设施完备，送了双人温泉门票和深业宵夜，温泉种类多，每个都值得体验一下，大堂服务也很贴心，值得再来！
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点评会员：Guest （家庭旅游）
发表时间：2026-01-01 00:00
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非常满意，朋友推荐的酒店，房间很大，东西齐全，环境很乾净，轻松带娃.娃玩的很开心，都不舍得走了，特别喜欢室外温泉.
服务：很赞
深夜宵夜:分量很足.
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点评会员：Guest （家庭旅游）
发表时间：2026-01-01 00:00
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整个酒店的空间很大，定的豪华大床房，让前台帮我改成了豪华双床房，改的很爽快，房间里面也很大，整体挺乾净的，带一家人一起住，泡池子，整体都感觉很轻松，是一个很适合家庭一起出行的地方。就是我们空闲的时间太少了，不然还要住一晚。
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点评会员：Guest （家庭旅游）
发表时间：2026-01-01 00:00
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带孩子定的亲子房。房间里有玩具还有小帐篷，孩子非常喜欢，而且房间里还有净化器。办理入住的时候前台还贴心的送了三杯热的红糖姜水，让我们心里都暖暖的。工作人员也很热情，在温泉里玩的时候工作人员都会主动拿新的浴巾过来给孩子批上，孩子特别喜欢，都不愿意走了，下回有时间还会在带孩子过来
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点评会员：Guest （Traveling with friends）
发表时间：2025-12-01 00:00
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I was so disappointed in my stay at the maple leaf hotel. We were a group of 5 friends staying at the same hotel. When we arrived I had noticed that my room had no bar fridge, no snacks or any drinks in the room besides water. When I spoke to the front desk about it, she told me that there wasn’t any other room available with a fridge but I had to pay 500 rmb deposit for no bar, no snacks. Then, we wanted to order a drink at the hotel bar which closes at 9pm. At exactly 8:30pm I was told by the waiter I couldn’t order any cocktail or drink because they don’t have. She said I can order a beer but when I went inside to look, I saw various spirits and demanded a whiskey. She was very rude and eventually poured my drink. When I wanted to order another drink, with 10 minutes left before closing time, she refused and threw us out the bar! Then, we went for breakfast and I wanted juice from the machine. I noticed that it wasn’t working so I called a waiter to come and check. She tells me, the machine is broken and that there is no juice. I say it’s unacceptable for your breakfast not to serve any juice so I call over the manager. She then says, no it’s working and plugs in the machine as it was plugged out. To my surprise the staff had not known that they had to plug the machine in! This happened twice! Same story, the machine is broken and I had to show your staff where to plug the machine in for juice to come out. This was the absolute worst service from staff that I had ever experienced. Would not recommend!
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点评会员：Guest （Couple）
发表时间：2025-12-01 00:00
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房间很不错 前台服务很棒 下次还会选择 推荐推荐
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点评会员：Guest （Couple）
发表时间：2025-12-01 00:00
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What an incredible hotel this is. Our stay has been absolutely 5 star. The staff are incredibly helpful. I haven't remembered all their names but Suyu at the front desk was so helpful in ensuring we got settled in on arrival. It was early and cold when we arrived but this hotel provided us a warm haven.
This hotel has all the 5 star features you would expect and more. The multiple hot pools are a highlight. The outside heated pool was amazing during the snow.
The staff helped us navigate the city buses easily (the gentleman at the front desk was also great).
We will return to this hotel as soon as we can.
Harbin is cold but the hotsprings ?? are warm
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点评会员：Guest （情侣）
发表时间：2025-12-01 00:00
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我们定的普通大床房，前台贴心为我们升级了房型，还赠送的伴手礼，服务贴心，住得舒心，玩得开心。
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点评会员：Guest （家庭旅游）
发表时间：2025-12-01 00:00
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入住体验感非常好，而且温泉有很多种类，早餐也很好吃，就是住店客人只能到晚上11点，孩子觉得应该多住几天。
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