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点评会员：Guest （Family）
发表时间：2026-02-01 00:00
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The Hotel location is very good and not crowded where is nearby the KL attractions points. But one thing I would like to feedback is the breakfast, I noticed there is one Indian lady staff is not helpful and unprofessional to the customer. I ask for the scrambled eggs on the menu and she ask me to take from the egg bowls which she cooked long time ago. This is very unprofessional service to the customer and somemore this is a 5 Star hotel. I suggested the hotel management can take a look and give some training to the staff.
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点评会员：Guest （Solo traveler）
发表时间：2026-02-01 00:00
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Enjoyed my stay here! Room was comfy and had everything you need. Breakfast was amazing.
infinity and Wellness pool were definitely one of the main highlights of this hotel.
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点评会员：Guest （Family）
发表时间：2026-02-01 00:00
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I had a wonderful stay at EQ Kuala Lumpur. From check-in to check-out, everything was seamless and pleasant. The staff were extremely friendly, professional, and always willing to help, making us feel truly welcomed.
The room was modern and very clean, with a comfortable bed and stunning city views. Housekeeping was impeccable, and all amenities were thoughtfully provided.
The location is excellent — right in the heart of KL, with easy access to shopping malls, restaurants, and major attractions. Breakfast was delicious with a wide variety of local and international options.
Overall, it was a fantastic experience, and I would definitely choose EQ KL again for my next visit. Highly recommended for both business and leisure travelers!
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点评会员：Guest （家庭旅游）
发表时间：2026-02-01 00:00
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服务真的没话説，太好了。从下了出租车就有员工来迎接，帮忙拖行李。办入住服务态度也很好，看我们是中国人还努力説中文。很亲切。退房的时候也有员工搬行李，搬到出租车上，告别的时候还用中文祝我们新年快乐！情绪价值给满了。房间也很漂亮。图片为房间视角，双子塔很漂亮
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点评会员：Guest （家庭旅游）
发表时间：2026-02-01 00:00
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这个酒店简直太满意了，价格在众多市中心的酒店里来説是比较便宜的，性价比非常不错，考虑到这个酒店是2019年才装修完的，住着非常乾净惬意，51层的酒吧可以看到整个吉隆坡美丽迷人的夜景，你的对面就是双子塔，喝杯小酒吹吹风简直无敌。白天的时候可以到29层泡个温泉游个泳晒个太阳，爽
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点评会员：Guest （Solo traveler）
发表时间：2026-02-01 00:00
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***垃圾酒店，续住没住不给退，人已经离开，酒店前台同意退房，结果没退
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点评会员：Guest （Family）
发表时间：2026-01-01 00:00
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Just a suggestiom. Maybe can learn from japanese how to wash bath towel. They are very clean and no smell. Thank u
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点评会员：Guest （Business traveler）
发表时间：2026-01-01 00:00
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My go to hotel in KL, great service, location and amenities, best sky bar in town.
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点评会员：Guest （独自旅游）
发表时间：2026-01-01 00:00
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衞生条件有待提升，打扫铃按了一下午也没来打扫，都是到下午五六点或者早上10点打扫。然后周六早上八点竟然开始清理外部玻璃，太吵了
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点评会员：Guest （家庭旅游）
发表时间：2026-01-01 00:00
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房间大小很舒适，直接可以看到双子塔，以及喷泉。
minibar也是免费的。服务人员也很nice，因为飞机比较晚，延迟退房了1小时。也帮忙寄存了行李。
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