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点评会员：Guest （商务旅客）
发表时间：2025-11-01 00:00
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这个酒店前几年一直住，虽然这几年去柳州公差去的少，但是没想到服务水平和设备跌到如此差的水准。晚上睡觉被热醒，原来空调坏了，凌晨2点让人过来了，説是需要重启下后台就行。但是重启了没用，算了不折腾了，导致一夜没睡好。第二天和前台沟通，态度还算不错，也挺主动积极的，结论就是给我换个套房…行吧…然后换了套房，尽然还有小蟑螂，衞生情况也不佳…算了…更奇葩的事买了酒店二箱螺蛳粉，要求当天发出，也确实看到了前台要求中通快递小哥来拿的聊天截屏，问题是人家没来拿，而酒店估计自己也忘了，第二天我主动沟通后才想起来，现在要求发顺丰，还要财务申请…真是醉了。早餐品质也比以前差很多…看起来以后应该不会再住这家了
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点评会员：Guest （Solo traveler）
发表时间：2025-07-01 00:00
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Excellent experience, great room, staff is efficient and polite. Breakfast variety is pretty high. Daily fruit given in the afternoon. Made my trip to Liuzhou so much better.
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点评会员：Guest （Traveling with friends）
发表时间：2025-05-01 00:00
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第一次到柳州，选的这家酒店，真的蛮惊喜，入住时前台没有刻意强调就帮忙升级了房型，舒适感和体验感拉满。入住之后洗护用品对于我们来説不太够用，找了前台，亮亮先生很友好地帮忙提供了我们所需的洗护产品，服务态度非常友好，全程微笑服务，对我们提出的请求没有任何不耐烦，服务过程非常周到，下次来柳州还住这里～同时祝亮亮先生工作愉快！
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点评会员：Guest （Traveling with friends）
发表时间：2025-02-01 00:00
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Aamazing service from the front desk and housekeeping. Front desk staff kept track of my parcels and always notifed me of their delivery promptly, additionally theyre always readily available and super efficient with resolving my issues.. There were many food options at the breakfast buffet but they don't vary much from day to day. Overall great service and environment for the price I paid.
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点评会员：Guest （Business traveler）
发表时间：2024-04-01 00:00
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Trips travel good well done
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点评会员：Guest （Family）
发表时间：2023-12-01 00:00
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Place is clean and nice with room being spacious . Location is near shopping malls
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点评会员：Guest （Business traveler）
发表时间：2023-07-01 00:00
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Really nice place to stay, has gym, swimming pool and the breakfast is also good (have cheese)
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点评会员：Guest （Business traveler）
发表时间：2023-07-01 00:00
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The restaurant closed at 9:00pm, no one spoke English but they helped me by WeChat
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点评会员：Guest （Solo traveler）
发表时间：2023-06-01 00:00
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My stay was very pleasant and comfortable. The hotel is in a great location with many restaurants, coffee shops, and shopping centers within walking distance. The first day I arrived, it was raining and the cleaning staff cleaned my shoes and left and note. I thought this was a very nice gesture from the cleaning staff. The breakfast buffet was outstanding! I decided to extend my stay and booked two more nights, but I made a mistake in the booking. Despite the language barrier, the receptionist was very helpful in assisting me in rebooking the correct room so I wouldn't have to change rooms without a cancelation fee. The last night, more fresh fruit was brought to my room. Again, this was a nice gesture. I would highly recommend this hotel as I thoroughly enjoyed my stay.
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点评会员：Guest （Family）
发表时间：2023-01-01 00:00
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Good environment
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