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点评会员:Guest (商务旅客)
发表时间:2025-11-01 00:00
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这次入住体验非常满意!前台蒋 接待热情专业,办理入住速度很快。房间乾净整洁,设施齐全,床品也非常舒适。酒店位置便利,出行方便。早餐种类丰富、口味也很棒。整体服务细致周到,下次来还会选择这里!56
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点评会员:Guest (情侣)
发表时间:2025-11-01 00:00
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地段很好,出行很方便,周边餐饮很多。
酒店老了能接受,但房间的灯实在太暗了,这个完全可以调整。
圈椅有个外露的钉子,勾了下手,还好不严重。自己处理了下。
前台服务不错,本来可以给4.5星。但,一共住了三晚,第二天续房卡,大堂经理追着让写好评,却不问我的感受和意见。无语。霎时间就没有沟通的想法了。
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点评会员:Guest (Couple)
发表时间:2025-10-01 00:00
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Excellent location, good staff and infrastructure….
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点评会员:Guest (家庭旅游)
发表时间:2025-10-01 00:00
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总体评价:服务表现两极,硬件严重老化
值得表扬的方面:
· 地理位置卓越:毗邻地铁,交通极为便利。
· 部分员工尽责友善:遗落耳机後,前台与保洁人员积极协助寻找,在此特别提出表扬,对此深表感谢。
必须批评的方面:
1. 【前台服务态度两极】 必须指出,10月5日中午当值的前台职员服务态度差强人意。处理外卖事宜时,回应前後矛盾(从“机械人送”到“还没送”),等待近一小时且显得不耐烦。这与其他协助我的职员形成鲜明对比。
2. 【设施维护严重缺失】 行政套房设施齐全但普遍老化。卫生间镜灯损坏和客厅灯光昏暗问题尤为突出,加上镜面污渍,影响基本住宿体验。退房时已反映此问题。
总结:
酒店在员工管理和设施维护上存在明显不足。尽管有员工表现出专业与热心,但关键岗位(如10月5日中午的前台)的服务失误及老化的硬件,严重影响了整体体验。不会考虑再次入住。
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点评会员:Guest (家庭旅游)
发表时间:2025-10-01 00:00
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前台55号小姐姐服务热情周到,期间出门游玩时房卡不慎丢失,前台小姐姐很快给补办了一下,房间宽敞明亮,床品舒适,一夜好眠。衞浴乾净整洁,热水充足。尤其值得称赞的是酒店位置便利,周边安静。无论是商务出差还是休闲旅行,这里都是绝佳选择,下次一定还会再来!
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点评会员:Guest (家庭旅游)
发表时间:2025-10-01 00:00
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衞生乾净,设施维护得很好,送餐机器人也很方便智能。
服务:中秋期间住宿送了两个月饼,非常有心意。洗了衣服想多晾晾,也让我们多待了一些时候。前台很专业,服务态度很好,体验满分。
环境:在珠江路站对面,楼下就是金鹰,步行20分钟内可以到新街口和南大鼓楼。位置绝佳。
总的来説在这里住宿让南京之旅变得更加美好了,下次来南京首选这家了??????
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点评会员:Guest (家庭旅游)
发表时间:2025-09-01 00:00
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房间设施齐全,提供的洗漱用品质量很好,房间整洁乾净,卧具洁白如新。前台服务热情、耐心、周到,很暖心。清扫服务及时到位负责,很值得称赞。这家酒店位於市中心商业闹事区,衣食住行及其便利。交通四通八达。楼下就是酒店的知名外卖,在南京很有口碑。这家酒店全方位的服务好,性价比高,是我住酒店的不二之选。
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点评会员:Guest (Solo traveler)
发表时间:2025-04-01 00:00
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A bit dated but the service is okay. There are heaps of eateries around the area so you'll never be bored.
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点评会员:Guest (Business traveler)
发表时间:2025-04-01 00:00
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xiao wang zhudongtingche jiudianweisheng
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点评会员:Guest (Solo traveler)
发表时间:2024-09-01 00:00
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Honestly, overall it was a terrible experience.
When I came into my room for the first time, everything seemed quite dirty, especially in the bathroom. The sink was dirty, there was pee on the toilet seat and most of the towels had dirt on them. Dirty towels weren’t renewed during room cleaning either and overall there was dirt all over the floor.
When I first came in, the room seemed to be smoke free, however as soon as I turned on the AC there was a terrible smell of smoke in the room which didn’t go away for my whole stay and made it hard to sleep for me. The AC also turned off by itself randomly throughout the night. All my clothes and things smelled terrible when I came back and took days to lose their smoky scent.
When I had to stay in the room for a whole day due to a typhoon warning, I told the room service I didn’t want a clean but they insisted and opened the door with their card after I closed the door on them. I then had to wait outside my room for them to clean even though I told them I didn’t want cleaning.
There also wasn’t a safe, but there was quite a big fridge.
Breakfast wasn’t very good either, unfortunately, and only open until 9:30 am. There were dead flies on my watermelon and overall there were fruit flies flying around all over the buffet.
The only good thing about the hotel really was the location, with some malls in walkable distance and the Metro station very close.
Overall, I would not recommend, especially if you care about hygiene. It was a terrible experience and I really regret booking this hotel.
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