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点评会员：Guest （与好友旅游）
发表时间：2025-11-01 00:00
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第一次去南宁，是去看演唱会的，在携程上选择了万丽酒店，因为离体育场近。酒店离机场大概35分钟车程。万丽整体硬件设施还是很不错的。健身房游泳池都有。房间乾净整洁。有浴缸但是没有配备一次性浴缸套件，所以也没有泡。没有欢迎水果和夜宵服务，这点和别的五星酒店比较有不足。房间打扫的阿姨态度很好，因为枕头不舒服让阿姨给拿了 荞麦枕头，阿姨很快拿来了。早餐整体一般，餐厅接待的服务员一个戴眼镜的女性接待人员，态度很一般，跟她説明我们同行的另一个人无法来吃早餐，需要一个打包盒带点回去，告知説没有只有纸杯子，结果只能拿杯子装了两个鸡蛋。一个酒店光硬件到位服务也还是要更到位才能获得好的口碑。
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点评会员：Guest （家庭旅游）
发表时间：2025-11-01 00:00
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这次和家人一起入住，Nana提前就给我打了电话询问到店时间和行程安排，果然到店后安排得妥妥当当，到了前台也见到了Nana，人很nice，介绍酒店的独特装饰（见图）和周边游玩攻略，服务很满意住的很开心。酒店很有万丽风，衞生乾净舒服，服务和硬件在线！超五星好评哦！
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点评会员：Guest （Family）
发表时间：2025-04-01 00:00
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Amazing hotel. Has everything.
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点评会员：Guest （Solo traveler）
发表时间：2025-03-01 00:00
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Booked into the Club Double Room and it was an enjoyable stay with easy access to the Club Lounge. Enjoyed the gym as it was quite well equipped. Will definitely come back again for another staycation, especially on a long weekend.
The breakfast was good and the service at the club lounge was really good. Thank you!
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点评会员：Guest （Solo traveler）
发表时间：2024-12-01 00:00
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Overall the hotel is well organzied. Only staff not smart, careful and not detailed in mind.
My stay extended one day, since cannot change the original booking (a 2 days stay), I made another one separately. Upon check in, reminded reception, and the gentleman did arranged my check in through out entire 3 days. Unfortunately, the assigned room at 19th floor (?) has bad smoke smell, thus I requested a change of room, at first the customer service lady on phone asked me to open window, and giving different kind of excuse and tried to refuse my request, after much request, she said she will arrange and will can me back. Which took 15-20mins and still no return call for updates, until I called again and finally got a change of room to 18th.
another 2 bad experience were :
1) after changed room to 18th, only 2 days being arranged and on the 3rd day when I returned to room, my card was disabled and I had to go down to reception and got my card reactivated, where the girl did challenged me about my booking, said it's no record showing that I have 3rd day booking...
2) my booking is executive room, with free lounge service, after being moved to 18th, I am not able to access 19th to enjoy the lounge, and, I had to go down to reception, again...
for the rest, overall service is OK, and the lounge is great.
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点评会员：Guest （Traveling with friends）
发表时间：2024-10-01 00:00
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great economical car hire, the car was brand new and is powerful and easy to drive, car was deliver to the airport.
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点评会员：Guest （Traveling with friends）
发表时间：2024-09-01 00:00
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Good location, a lot of restaurants can walk by, close to the concert stadium. Staffs are very polite and friendly.
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点评会员：Guest （Solo traveler）
发表时间：2024-08-01 00:00
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Great, friendly and efficient service. Brilliant breakfast buffet for both western and Chinese selections. Very comfortable bed with a spacious room and lovely city views. Well stocked lobby bar downstairs with a great selection of wines, teas etc.
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点评会员：Guest （Couple）
发表时间：2024-07-01 00:00
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The hotel is good ..cheap ..value for money and the lounge happy hour was good
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点评会员：Guest （Other）
发表时间：2023-09-01 00:00
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Front Desk reception charged 1000 RBM to my card supposedly meant for pre authorization deposit ! When checking out , hotel manger lady helped with the booking of Didi and made a terrible mistake to input the wrong destination! Not sure why Nanning Renaissance had such unprofessional staff to represent their branding ! It was a huge slip up in view of the brand that the management should take a serious look into it ! My feedback was highlighted to the Management when they sent an email to me and after which they don’t bothered to provide a reply. I presumed that they had no explanation or any improvement solution to offer which is disappointing! I must add that the actual ambience and food was fine in this hotel but the Workforce representing the brand is lacking and must be reviewed seriously .
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