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点评会员:Guest (Family)
发表时间:2026-04-01 00:00
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Waldorf set the tone for the entire luxury hotel in Osaka, it deserves the highest praise. From the moment you step out of the car upon entering the hotel, the emotional experience is flawless. Upon reaching the reception area, the hot towels and tea are a first thing you'll find that sets it apart from other luxury hotels. This attention to detail is so thoughtful; it shows how much they understand that after transportation, travelers can perform a handwashing ritual, representing not only physical cleanliness but also a reminder of mental well-being. It's fantastic. The only suggestion I could make is that having someone sit down during check-in would be better than standing at the reception desk. Other staff members who left a deep impression included Yui and another girl who showed us to our room (I don't remember her name, but I do remember she taught me that Yui's name is Y and I; she was all smiles, in high spirits, and explained the hotel facilities very well, greatly reducing any sense of unfamiliarity as a new guest). Since we returned to the hotel quite late that night, we mainly went to the bar near the back entrance for drinks. The bartenders were very attentive, and the welcome drink was delicious. When leaving the hotel, the staff throughout the journey were attentive. Because our next destination was relatively close to the hotel, the staff at the entrance (I forgot his name, but I remember he was short and had braces; his performance that day was perfect) arranged for a hotel car to escort us there. The driver was Italian, very professional, and had an excellent attitude. Words of gratitude are insufficient to praise this outstanding driver. If a hotel's maximum score is 5, I would give it a 6. It truly embodies the image of a luxury hotel and I would definitely recommend it to anyone. I will definitely return on my next trip. I am grateful for everyone's efforts throughout the journey.
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点评会员:Guest (家庭旅游)
发表时间:2026-04-01 00:00
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位置方便,服务很好,英文沟通顺畅。早餐是半自助式,菜品一般。唯一美中不足的是mini吧的冰箱有时候噪音比较大。
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点评会员:Guest (Business traveler)
发表时间:2026-03-01 00:00
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很一般,很普通,很不怎么样。
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点评会员:Guest (Couple)
发表时间:2026-03-01 00:00
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The room is new and clean. Service is excellent. Love the view from Peacock Alley while having breakfast.
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点评会员:Guest (与好友旅游)
发表时间:2026-03-01 00:00
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酒店很新,确实不错,算得上大阪最好的酒店
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点评会员:Guest (情侣)
发表时间:2026-03-01 00:00
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很棒。下次回大阪还是会想住这。在北梅田方向。很好的区域。非常推荐。值得回访。但早餐选择性少,茶跟咖啡 只能喝一杯。太小气了。
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点评会员:Guest (情侣)
发表时间:2026-03-01 00:00
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大阪华尔道夫地理位置优越。整体的感觉就是那种美式的大,不像四季那么小,局促。办理check in知道生日据説给了景色不错的房间,也准备了蛋糕。
这个房间的布局不是很合理。走廊特别长,房间不大,衞生间狭长。总体感觉房间没有四季大。但是大阪华尔道夫的酒廊是其最大卖点所以还是选择了他。
房间内的咖啡机从入住到离开都是坏的,不出一滴水。牀头柜这边的地板走过路过连同牀头柜“嘎吱嘎吱”的响,家人一晚上都睡不好。
早餐用餐的人特别多,需要排队。主食一人只能选一份。自助部分比四季选择多一些多一些。总体感觉不值这个价。
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点评会员:Guest (Family)
发表时间:2026-02-01 00:00
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The services we experienced in hotel were amazing. All of staffs are very helpful. They resolved the problems effectively and followed up with the customers afterward.
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点评会员:Guest (Family)
发表时间:2026-02-01 00:00
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Excellent
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点评会员:Guest (家庭旅游)
发表时间:2026-02-01 00:00
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市景房房间小了点,进门过道那么长干嘛?行李箱只能摊在过道上,因为房间里没地方摊。行李多的人估计要开骂了。工作人员个个态度很好,微笑服务,这点值得称赞。房间整体灯光偏暗,特别是马桶间。应该都是希尔顿酒店集团下的吧,住这里和京都希尔顿感觉差不多,京都希尔顿还更舒适一些。
大堂餐吧还可以,吃个下午茶,可惜是阴天??
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