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Stayed 2023/08/22-25.
The location is wrong on the map, as there is not an entrance to get to the actual location, thus they should put the gate as the location!!
The room's view: I wouldn't describe it as "a room with a view"!!
The stone footpath is so uneven, it is very difficult to pull a suitcase on wheels on the path...
They lady at the reception was very unfriendly and not helpful at all - throughout my stay there. Grumpy and inappropriate behavior I would say! She is really not an asset to the business as I wouldn't call it a guest house!!
The Friday morning when I left, there was another lady.... So friendly and helpful, she even helped me with my luggage!
I have many food allergies and thus always carry non-perishable food with me. That first evening I wechat with her for an hour and a half, trying to find out if there would be something for me to eat at the breakfast... I sent to her my allergies in Chinese, but she kept on saying "you can eat what ever you want, it is a buffet" but she couldn't understand that although they have a buffet, doesn't mean there will be something that I can eat!!! She didn't want to tell me what they have on their buffet..... So lateron I gave up! The pictures on there page on Trip com, IS NOT what was served for breakfast!!
In the morning again she pushed a plan or cartogram in my face as to where to go for breakfast.... The thing was so confusing that I couldn't understand it (and I am a geographer!!) Even a WeChat map with a point on, would be much better!! Breakfast was served in another building, a distant from there.... The inn us part of several other accommodation, namely Danxia Impressions.
I could only eat 2 things: watermelon and sweet potato.... Then another lengthy Wechat conversation!! In the end she said she didn't see my allergy list, but I mentioned it a couple if times and I sent her a Chinese list of my allergies!! She gave me back the money for the other breakfasts, but did not even offer to prepare something for me like many other hotels did where I have been to in China....
The first evening I asked about entrance tickets to the different parts of the scenic spot and her answer was only: go to the ticket office! No directions or indication on the Chinese map (it couldn't translate) to show where the ticket office is....
One evening I went for dinner in the town with a Chinese friend I met there on the mountain and went back after 24:00, then I was locked out.
The last afternoon late at sunset, I was overwhelmed by a thunderstorm on the mountain and came down with the last cablecar... There was no doormat at the entrance door and I was sooo wet, I couldn't even press on my phone, thus I showed her I need towels and that I would wet the floors.... But nothing... Thus I needed to go upstairs to dry my hands and typed a message to ask towels...
In the beginning I said I do not need clean towels everyday, but anyone with common sense would have been able to see that I then needed towels as everything was wet from my head to my toes, included my backpack...
Apart from the grumpy "hostess", the room and bathroom was very clean, but the bed very hard.... There was a smart automatic toilet with fountains spraying your bums????
I will not recommend this "inn" to any foreigners.
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