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点评会员：美程网住客 （Solo traveler）
发表时间：2026-03-01 00:00
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Had the pleasure of staying here recently and wanted to [Coffee]specifically rave about the Front Desk and Concierge teams—they were absolutely impeccable! From the seamless check-in to the last day of departure, every interaction was handled with such warmth, professionalism, and efficiency.
The front desk staff made us feel welcome the moment we stepped in. They were incredibly attentive, patient, and went above and beyond to accommodate all our requests. Their knowledge of the city was top-notch, and they provided excellent local recommendations that truly enhanced our trip.
The Concierge service was the highlight of our stay. Nothing was too much trouble—they handled all our bookings, transportation arrangements, and even helped secure reservations at popular restaurants. Their attention to detail and proactive approach were truly outstanding, making our stay so much more enjoyable and stress-free.
The combination of the front desk's welcoming attitude and the concierge's expert service created an unforgettable experience. We highly recommend this hotel and will definitely be back, solely because of the incredible staff who made our visit truly special. 5 stars all the way
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点评会员：美程网住客 （Traveling with friends）
发表时间：2026-03-01 00:00
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Hotel is located near Nanjing road street, probably 5 mins walk. Hotel staff at the entrance where very helpful to carry the luggage for you as there will be a flight of stairs to climb to enter the hotel. We booked a family room for three pax, however when we arrived at our room, certain parts of the floor are sticky, and you could also see little finger streaks on the wall, believe it was left by the previous occupant. There were also a fake eyelashes sticked onto the towel (not ours). Called the reception to clean up, staff came very fast to settle it.
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点评会员：美程网住客 （Family）
发表时间：2026-03-01 00:00
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Near the bund and nanjing road . The view is awesome. the hotel with stair at front door but the hotel service was great with staff waiting to help with luggage. The room we stayed has some malfunction of toilet but it does not impact much.
The self laundry room is really a plus point for this hotel .
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点评会员：美程网住客 （Family）
发表时间：2026-03-01 00:00
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综合评分
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评论等级
I can’t begin to express how thoroughly impressed IFirst off, the shipping and delivery were incredibly fast. I placed my order in the evening, and it arrived at my doorstep well ahead of the estimated delivery time, carefully packaged to prevent any damage. The packaging itself was neat and eco-friendly, which is a huge plus for me as I prioritize sustainable brands.
Now, talking about the quality—it’s absolutely top-notch. The materials used are durable and premium, far better than similar products I’ve purchased from other brands at the same price point. Every detail is crafted with precision; there are no loose threads, no faulty parts, and the design is both practical and stylish. It fits my needs perfectly, whether I’m using it for daily tasks or special occasions, and it performs even better than described on the website.
What really stood out to me, though, is the customer service. I had a quick question about usage before ordering, and the support team replied within minutes, being friendly, patient, and extremely helpful. They answered all my queries thoroughly and even offered useful tips to make the most of the product. It’s clear that this brand values its customers and goes the extra mile to ensure satisfaction.
I’ve been using it for a few weeks now, and it hasn’t disappointed me once. It’s become an essential part of my daily routine, and I’ve already recommended it to all my friends and family. The value for money is unbeatable—you get high quality and excellent service without breaking the bank.
In a market full of mediocre options, this product/service is a breath of fresh air. I’m beyond satisfied with my purchase and will definitely be a repeat customer. If you’re on the fence about buying, don’t hesitate—this is 100% worth every penny. I give it my highest [Coffee]recommendation, and I hope the brand continues to maintain this amazing standard in the future!
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点评会员：美程网住客 （Family）
发表时间：2026-03-01 00:00
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综合评分
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Everything about the hotel was excellent. The location, staff, facilities, and overall services. I totally recommend this place if you want to have a great time in Shanghai.
Special thanks to Ms. Shirley for making our trip extra special.
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上海外滩璞砚酒店
