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点评会员：Guest user （Family）
发表时间：2024-12-01 00:00
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I feel completely misled by the ratings, which, in hindsight, seem suspiciously fake. I paid US$350 for a two-night stay, which is absolutely outrageous considering the hotel’s standards. Frankly, I wouldn’t stay here again even if it were free—it totally ruined my vacation.
Cons:
- The hotel’s name is actually Yun Ding Hotel, our taxi driver struggled to find it, driving up and down the street multiple times.
- There was a kettle in the room, but no cups, tea, or coffee.
- There was two small bottles of water, which were never replenished, even after housekeeping on the second day.
- The floor was extremely dusty. I had to clean it myself.
- The lighting system is terrible—everything is either on or off despite several switches in the room. If you need to use the bathroom at night, every single light in the room will turn on even though I just flip the toilet light switch.
- The breakfast was appalling. We were served a pot of watery, barely warm porridge, a plate of cold buns, and three cold vegetable dishes. I ended up ordering fried rice separately and had to pay for it. When I asked for coffee, they said they had none. Not having a warm breakfast in cold weather is terrible.
- The staff were poorly trained and unhelpful. Any simple request was met with “Let me check,” and never a straightforward answer. When I asked if I could have coffee or tea, the front desk clerk just stared blankly and said, “We don’t have.”
Pros:
- Ms. Lee, who organized our activities, provided excellent service. She was attentive, responsive on WeChat, and efficiently handled all our requests. After complaining to her about our breakfast, she tried her best to organize what we wanted but still it was far below the standard of a proper hotel.
Yes, there was heated floor and proper heating but I think that would be standard in all hotel.
Conclusion:
If you don’t want to end up disappointed, choose a proper hotel—like the one across the street.
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点评会员：Guest user （Family）
发表时间：2024-12-01 00:00
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very clean hotel，everything is new
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点评会员：Guest user （Family）
发表时间：2024-12-01 00:00
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Perfect hotel that gives you a pleasant stay.
Room :
We book 1 family room and 1 standart room, all room is modern, all room was very clean and warm, they have floor heating, water heater, bath amenities that smells good, very clean and fluffy towels, automatic curtain, big tv, hair dryer, all things you need.
Restaurant :
The restaurant was very clean and warm.
They have restaurant for breakfast with variety of food, even they dont serve western food, but you still can have fried rice and boiled egg for your daily protein intake. You also can have lunch and dinner here with reasonable price and decent portion, the dishes were delicious, our favorite is 锅包肉 guo bao rou, sweet sour pork which is northern’s specialty dish.
Service :
Their service is excellent, serve you with smile that warm your heart in this cold weather place ?? they were very helpful and sincere. They have pickup service from the nearest train station too.
Around the hotel :
There were ski place with affordable price for ski equipment, clothes, shoes, gear, and ski lessons. Perfect for ski begginers and kids. At night you can also try 烧烤 various chinese barbeque with affordable price, have some beers with your friends and family. Scenery around the hotel was very beautiful too.
Overall :
We are very happy during our stay in this hotel, it is a memorable stay for us. Thank you 王管家 who are very helpful even before our stay ?? 谢谢王管家的热情周到服务，我们第一次来到东北亚布力，入住你们酒店大家感觉很好的。下次见88.
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点评会员：Guest user （家庭旅游）
发表时间：2024-12-01 00:00
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设施：酒店热水连一个人都洗不够，妈妈洗到一半擦干出来等了半小时再洗的。洗手池的水龙头非常小，晚上就联系了酒店来维修，直到中午退房都没修好
卫生：晚上回来准备休息了，打开床单出来一直大蜘蛛。打完后，仔细检查了一番，床单上还有遗留的长头发和部分短毛。
环境：酒店环境可以说是超预期，整体比较干净和安静。酒店还有独立的滑雪场，有免费的滑雪票体验。带着家里长辈也体验了一下，初级滑雪场，人不多，非常适合我们游玩。
服务：床单换的很快，但是水的问题一直没有解决，并且也没有主动跟我们询问情况。个人认为，水电是酒店的基本，其他智能家居是可有可无的，别做这种华而不实的东西。然后，这个电视机也只是个摆设，开了两次都死机了。
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点评会员：Guest user （与好友旅游）
发表时间：2024-11-01 00:00
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酒店舒服，服务好
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点评会员：Guest user （夫妻／情侣）
发表时间：2024-11-01 00:00
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新的酒店环境不错，主要老板很热情服务很好，车接车送，帮忙安排滑雪，酒店有自己的滑雪，可惜这次来得不凑巧还没下雪没开放。
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点评会员：Guest user （与好友旅游）
发表时间：2024-11-01 00:00
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酒店服务热情 衞生乾净 房间温馨 酒店位置优越 客房清洁人员亲切 性价比很高 得到的不止一次舒适愉悦的入住体验 这是我对这家酒店的评价 超级赞
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点评会员： （其他）
发表时间：2024-11-01 00:00
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环境很舒适，服务态度真的太好了，还送果盘到房间门口，太贴心了。这服务真的没话説噢！
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点评会员：Guest user （商务旅客）
发表时间：2024-11-01 00:00
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经常住的酒店，酒店大堂挺大气的，前台美女服务周到，有求必应！入住的房间里有赠送的矿泉水，房间设施齐全采光很好??有免费的早餐和停车场???位置优越，交通便利，距离景点大约十分钟路程，整体来説非常满意哦
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点评会员：Guest user （与好友旅游）
发表时间：2024-11-01 00:00
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最近跟朋友出去旅游 选择了这家四钻酒店 真的太好了 环境好 早餐也很好 在这边能找到这样的智能房 超乎我的意料 酒店还免费接站 滑雪还帮助我订票 旁边就是温泉 熊猫馆 烧烤也给我送餐上楼 真的很方便 下次如果来旅游 还会选择这家酒店
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