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点评会员：Guest （独自旅游）
发表时间：2025-05-01 00:00
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出来玩基本都住的假日系列酒店，这次真的是有点失望，主要是对于前台工作人员。入住的时候，没有跟我説wifi密码是什么，在房间找来找去，也找了房卡套也没看到（卡套上也没写），还得打电话去前台问密码是什么。因为之前都是网上认证就可以，第一次住还要密码的，真的很懵。第二，给了两张券也没説怎么用、去哪用、几点之前可以用，还得自己看，自己再打个电话问。。。也就这个酒店这样了，之前住过的都会説，人家长隆送一堆购物券什么的都一一认真介绍，生怕你不消费。除此之外，房间设施、酒店设施一个也没介绍，这个就算了。房间马桶冲水还是有点坏的，经常冲不下去。
同时办理入住的旁边穿的很商务的男士，办理入住的工作人员就很认真给他介绍，我在旁边都听着，我这边的什么也没跟我説，就説房间号，就结束了。不知道跟我的年龄穿着还是什么有关系？如果是这样，那问题可就比疏忽大了噢。
住酒店从来不写评价，除非工作人员要求（也写的很敷衍）。这次是因为确实感受很一般，认真写个微差评吧，确实是不太满意。我还要研究一下洲际的投诉。
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点评会员：Guest （商务旅客）
发表时间：2025-05-01 00:00
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已经多次入住了，石家庄出差首选。酒店位置好，交通便利，紧临东里地铁站，步行5分钟可达。这次还给免费升级了套房，绝对是意外惊喜，房间宽敞舒适，很安静。紧邻万象天城商业中心，还有星巴克咖啡。 入住时还送了软饮，很贴心。前台的小静服务热情周到，非常感谢。 下次来石家庄出差还会继续选择入住。
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点评会员：Guest （家庭旅游）
发表时间：2025-05-01 00:00
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对于品牌酒店来説中规中矩，双床房的床很大，带娃睡一个床上也没有压力
餐厅工作人员热情周到，主动提供服务和帮助，非常感谢！
酒店位置优秀，出门打车很方便，去正太饭店打车不用10分钟就到了～还有电动车骑，也是不错的体验～
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点评会员：Guest （Business traveler）
发表时间：2025-04-01 00:00
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Toiletteries like tooth brush and comb should be provided on daily basis
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点评会员：Guest （Traveling with friends）
发表时间：2025-03-01 00:00
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Very good location for the annual city marathon. Near by the metro station.
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点评会员：Guest （Business traveler）
发表时间：2025-02-01 00:00
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Property is not well maintained. Hotel definitely needs some renovations
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点评会员：Guest （Family）
发表时间：2024-12-01 00:00
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Good location. Besides malls near metro dongli. Spacious double bed room with office table and bath tub.
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点评会员：Guest （Business traveler）
发表时间：2024-08-01 00:00
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Always good for this hotel. Highly recommend. A nice place to live in.
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点评会员：Guest （Traveling with friends）
发表时间：2024-05-01 00:00
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The location of the hotel is great. The rooms were clean and generally tidy. I was surprised to find however that there were no disposable slippers although that maybe a hotel policy to prevent waste but I think they should be made available on request.
Breakfast had a good selection and was worth the cost. Sadly, we did not have time to avail of any of the other facilities in the hotel.
The weak point seems to be the check in process. It took far too long, I do not expect to spend fifteen minutes to check into a hotel with a prepaid reservation. There is no issue with language as I can speak Chinese. I realise that there are extra steps to deal with when dealing with overseas guests but they seemed pretty clueless when I presented them with a permanent resident card and insisted on my passport instead. The fact there was no entry stamp in my passport as it is new confused them even more and I had to waste more time finding my old passport which luckily I had with me. I was then asked various questions concerning my travel history which in over a decade in China I have never been asked before and when I asked why they needed this information there was no definitive answer given. I also received a follow up call encouraging me to leave a review and to join their membership program, this is not expected and guests information should not be used for marketing. I expect that a manager will see this review and should note these concerns and speak to their reception team to rectify this.
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点评会员：Guest （Traveling with friends）
发表时间：2023-08-01 00:00
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the best hotel in shijiazhuang many places around to enjoy good environment, clean and easy to get transportation near to train station, big rooms and smell always good . it's good choice to stay
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