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点评会员：Guest （Family）
发表时间：2026-01-01 00:00
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The location of the hotel is good. The buffet breakfast is delicious.
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点评会员：Guest （Family）
发表时间：2025-12-01 00:00
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Great location, breakfast could have better selection and pastries could be more fresh. Other than that room was great, gym was nice, lobby was cozy
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点评会员：Guest （Business traveler）
发表时间：2025-11-01 00:00
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Provided a very large room, good amenities and the room overall was very clean.
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点评会员：Guest （Solo traveler）
发表时间：2025-11-01 00:00
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Absolutely comfortable and nice room, and there’s some free water soaked with fresh fruit in the grand design lobby just in the entrance area which is good????
And it takes 10mins walk to Central Station and quite convenient to go to many spots in Sydney Center
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点评会员：Guest （Traveling with friends）
发表时间：2025-10-01 00:00
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Nice spacious room, hotel good location, close to Museum train station with easy access to the airport
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点评会员：Guest （Family）
发表时间：2025-10-01 00:00
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At the time of the booking, I requested a room without any trees blocking the windows. When we checked in on 19 October, we mentioned same to the front desk staff which obviously they were not aware of. The staff said they have allocated a room to us which he said he was not sure whether there were trees right outside the windows. We went up and surprisingly found that there were. If I had requested, the Hotel should have arranged. If they could not honour, they should have notified us at the time of check in. Not impressed already at the start!
We went back to the front desk. A female staff was kind enough to offer us two rooms to choose with onsite viewing. We quickly chose the brighter room but without looking at the bathroom which is terrible with one of the sinks having a long line of crack across the sink. We found quite a large area of water on the floor near that cracked sink. Clearly, it’s the responsibility of the housekeeping staff. The bathtub is extremely terrible which we were not aware of until we used it at nighttime. It is full of damaged small black spots which at first we thought were dirt! Do not have a clue why it can still be there for guests use. We reported to the housekeeping staff but did not really want to change room as we had settled with stuff taken out from suitcases and did not want to change to the other only available room was much darker.
The next morning my son was trying to book online the restaurant for dinner at the Opera House. He got stuck with it so we went down to the front desk and asked if they could call and book for us. A front desk staff, Walter, rudely responded with a long face by saying “Why do I have to book for you?”!!!! He then took out the telephone on the counter and walked away without saying a word!! As we understood it was a very busy environment at that time, we waited for the other female staff who kindly called the restaurant and successfully booked for us. What a contrast! This male staff, I would dare to say, does not fit in in the service industry and has already ruined the reputation of the hotel.
On the 3rd day, we came back after dinner with beds not made up (the pillows were at the same state as we left the room for sightseeing), 2 stained bath towels and tissue box not filled up!
On the 4th day at nighttime, a cockroach was running around in the living area!
We paid for buffet breakfast for our entire stay which was not nicely presented as possibly with lots of guests and lack of staff. Cutlery was not clean including cups and glasses. As you can see from your records, we did not have the breakfast every morning and neither did our sons!
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点评会员：Guest （家庭旅游）
发表时间：2025-09-01 00:00
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コンセントアダプターは在库の用意がなく、荷物测るスケーラーもありませんが、アイロン台とアイロンは部屋に备え付け。朝食はほぼ同じ内容なので、长期滞在するなら近くのたくさんある素敌なカフェからチョイスした方が楽しい。部屋は広く、土曜日夜だけ音楽がうるさかったけれど、后の曜日は大丈夫で、车の騒音はそれ程気にならず、バスタブ付きでしっかり眠れました。何するにも便利な立地なので、おすすめです。フライトアテンダントたちに毎日会います笑
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点评会员：Guest （商务旅客）
发表时间：2025-06-01 00:00
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前台很热情，打扫的小姐姐很亲切，负责早餐的服务生也很热情，有一种宾至如归的感觉。
早餐是传统西式，我非常喜欢。
地理位置也方便，走几步就是就可以坐train了。附近还有个大型的商场，商场b1有超市，满足日常需求。
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点评会员：Guest （与好友旅游）
发表时间：2025-06-01 00:00
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Very good location and convenient! Love the place. Good for city walk.
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点评会员：Guest （家庭旅游）
发表时间：2025-06-01 00:00
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我们一家三口订了家庭房，有四张床，房间很大，乾净卫生?。酒店位置非常好，? 5分钟路程左右就到museum站,有火车直达机场，另一个方向唐人街那边走5分钟就有大型商场??。整个区域都非常热闹，因为是市中心，可以步行至各个景点。??然后试了一天自助?早餐29澳元，英式早餐??的食物都有，对比咖啡店散叫，自助餐的性价比更高。???酒店天台还有泳池和健身室，没有使用就不作评论，整体来说，我们全家都很满意，家庭旅游来说非常推荐?！?
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