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点评会员：Guest user （Couple）
发表时间：2025-04-01 00:00
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这是我住过整体水准最高的假日酒店之一，硬件非常新、颇具设计感，服务态度很好，早餐餐厅可能是与旁边的皇冠假日共用，出品令人惊艳
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点评会员：Guest user （Business traveler）
发表时间：2025-04-01 00:00
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Good location and good service.?
The room is clean and modern, great staff.
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点评会员：Guest user （Couple）
发表时间：2025-04-01 00:00
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Brand-New Oasis !
We were told the hotel opened one month ago. Still has the new carpet smell.A bit of a walk from T3 but otherwise perfect.
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点评会员：Guest user （商务旅客）
发表时间：2025-04-01 00:00
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??转机预订这家酒店，酒店步行到T2客运大楼就2分钟，非常方便转机，不要早起奔波，??酒店服务态度非常好，前台员工Kenneth-Chen热情周到，假日酒店在大楼B区，需要刷门卡才能进入酒店客房区域，酒店非常大走到房间需要几分钟?，房间整洁舒适，房间里的小吧台准备了六种饮品，分别有挂耳咖啡和不同时段的白茶，红茶绿茶和菊花茶非常的贴心???酒店的挂衣区是开放式的，有2米长对于喜欢挂衣服的同胞来讲，非常的贴心???酒店环境优雅，设施齐全，床铺舒适，早餐种类丰富，绝对是一次愉快的??
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点评会员：Guest user （Couple）
发表时间：2025-03-01 00:00
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Very new hotel under Holiday Inn brand, supposed to be a great hotel next to the airport, but operations killed this hotel. Hope they can solve all problems asap.
Just opened in Mar 2025, but there were multiple basic problems.
The biggest problem is their air-conditioning. Set at the absolute lowest 16oC with the biggest fan mode but the room does not cool down even after a few hours. The technicians came but didn't solve the problem. They mentioned they cannot do anything, and they are the only 2 technicians that day and they have been fixing curtain problems all day. Technicians came at 12+am.
Spent the night with a stuffy room, sweating even with a t-shirt and short pants in Wuhan March weather.
Customer service is not bothered to solve any problems for us.
Secondly, the air contains smell from renovations, maybe toxic gas is still around, in the room. Seems like the hotel isn't bothered and rushed into the opening. Requested for air purifier. Hope that this will reduce toxic air breathed in.
Lastly, their shower hose is leaking. Can refer to photos.
All in all, multiple basic problems which are critical are present.
Recommend everyone to stay somewhere else first. Maybe wait a few months before staying in this hotel, for your own safety and comfort.
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