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点评会员：Guest user （家庭旅游）
发表时间：2025-09-01 00:00
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白云宾馆的服务热情周到，超出我的预期，到酒店时已经很累了，管家黄星华看有长者帮我们安排了少爬楼梯的三楼，主动告知日出日落时间和攻略，酒店的设施也非常全面，还配备了羽绒服和手电筒看日出使用，晚上还有工作人员的小表演看，早餐的种类丰富，菜品新鲜。房间舒适，除了山里的声音没有其他声音十分安静。另外，黄山真的很美，第一天下雨，在西海大峡谷体验了云雾缭绕仙境般的感觉，第二天的前山给我们很多震撼，有机会还来黄山，还住白云宾馆！!
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点评会员：Guest user （情侣）
发表时间：2025-09-01 00:00
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这次来黄山打算看日出，所以选了山顶上的白云宾馆。白云宾馆的房间卫生，地理位置优越，自助餐挺好吃，尤其是服务很亲切，给人宾至如归的感觉。我们这次分到的管家小黄，帮我们解决了不少问题，让我们的旅程特别舒心。
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点评会员：Guest user （独自旅游）
发表时间：2025-09-01 00:00
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周末奔赴一直以来心心念念的黄山景区，可惜天公不足美遇到了大雾和阵雨，但白云宾馆却给了我意外的惊喜。尤其管家黄星华姐姐，事无钜细，体贴备至，给我耐心讲解游山路线，规划行程安排，及时预报天气情况，还赠送了自助餐和零食水果，一切都安排的明明白白，妥妥当当。前台、餐厅、保洁等等，所有的人员都是面带微笑、和颜悦色地为客人服务，天气虽然糟糕，但心里是暖暖的。说实话，白云宾馆的设施确实老旧了，但各种细节还是让你感到了他们的用心。比如取暖器上方的晾衣架，为客人观看日出准备的羽绒服、手电筒，缓解疲劳用的泡脚桶等等。第二天雨过天晴，山景无敌，我也要离开宾馆了，心中却有几分恋恋不舍。也许未来的某个日子我还会来到黄山，那时我的选择一定还是白云宾馆！
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点评会员：Guest user （与好友旅游）
发表时间：2025-09-01 00:00
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必须给白云宾馆和经理宋书琳五星好评！服务体贴周到，雨天到店后给红糖姜茶，还会特别嘱咐入住事项和观景时间点，有送水果送饮品，非常安心。房间干净温暖，有羽绒服有烘干机有洗衣液，窗外景色也好！晚餐是自助，赶上美食节东西好多，食材也很新鲜，都是挑夫们辛苦运上来的全部光盘；晚间民俗表演有黄梅戏有魔术，很热闹很精彩。黄山之旅多亏有白云宾馆！推荐！
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点评会员：Guest user （其他）
发表时间：2025-09-01 00:00
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白云宾馆位置非常好，在黄山景区的正中心，我们是从云谷上山的途经了。始信峰，西海大峡谷一环二环，坐缆车到白云宾馆，休整一晚，次日接着游览前山景色，酒店的菜品非常丰盛，特别是晚餐自助，房间虽然不大，但是卫生非常干净，最值得称赞的就是酒店的服务，小敏经理对我们非常的照顾，住在酒店期间完全像回到家一样非常放松和舒服，酒店的文化表演也非常好，听说都是自己的员工，如果不是行程较赶，肯定再住一晚，下次来还会选择住在白云，体验非常好！
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点评会员：Guest user （Family）
发表时间：2025-08-01 00:00
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Staying one night at this hotel turned out to be a fortunate decision — I will definitely return.
The staff were kind and attentive, the room was clean and well-maintained, the buffet offered a wide variety of delicious food, and the location was ideal for accessing nearby scenic spots.
Among the many things that impressed me, the most remarkable was the attentiveness of the staff. They were genuinely considerate, quickly recognizing our needs and going out of their way to assist. It’s clear that the hotel’s policies support and empower the team to deliver thoughtful service.
Let me share one memorable experience:
My son and I arrived at the hotel completely soaked from unexpected rain. The front desk promptly arranged a warm, comfortable room for us and even allowed check-in several hours earlier than usual. The room had a compact yet powerful clothes dryer that quickly dried our wet clothes. A staff member also brought us a shoe dryer and a cup of hot tea to help us warm up.
Throughout our stay, the staff kept us updated via the WeChat app with helpful information — including weather forecasts, buffet reservation updates, and events like a cultural performance in the lobby. We were also offered thoughtful perks, such as a complimentary massage chair coupon.
Although the cloudy weather prevented us from catching the sunset or sunrise at Guangming Peak, the excellent experience at the hotel convinced us to return this fall to try again.
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What I Enjoyed:
1. A cozy coffee shop with around 10 tables in the lobby — perfect for relaxing with my son after dinner.
2. Snickers bars and Korean Choco Pies from a small self-service snack corner in the lobby.
3. Thoughtful in-room extras beyond standard amenities: two umbrellas, thermal jackets, and a foot bath bucket — great for unwinding after hiking.
4. Tasty fast food just 50 meters from the hotel — two hamburgers, three chicken wings, and crispy fries from nearby snack booths. These paired perfectly with two cold cans of refreshing Qingdao beer from the coffee shop fridge.
5. Guangming Peak — around 1,800 meters above sea level and only 500 meters from the hotel. The uphill stone steps took me 15–20 minutes to climb.
6. Xihai Cable Car Station — located about 15 minutes on foot from the hotel, offering another scenic way to explore the mountain.
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点评会员：Guest user （Couple）
发表时间：2025-08-01 00:00
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Booked this hotel because of their high review score and perfect location. They didn’t disappoint. Of course cannot expect 5 star luxury on a mountain, but they more than made up with their hospitality. 宋书琳?personally took care of us. She made sure I felt right at home and experienced her kindness even after arriving back home in Shanghai.
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点评会员：Guest user （Traveling with friends）
发表时间：2025-07-01 00:00
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The staff at this hotel really went above and beyond to ensure that we had a pleasant stay. It is really amazing to have such a hotel so high in the mountains.
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点评会员：Guest user （Family）
发表时间：2025-07-01 00:00
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The room was pretty spacious. Our host Ms. Huang was very accomodating and helped us a lot on our trip. The location is outstanding for sunrise and sunset!
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点评会员：Guest user （Solo traveler）
发表时间：2025-06-01 00:00
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The location was excellent, only about 20 minutes from the Bright Summit where you can watch stunning sunrise. The room was very clean, though the noise insulation was slightly on the lower end. The housekeeper Song Shulin was extra helpful by giving me tips and made me feel like at home, even though I do not speak Chinese, which I really appreciated!
Plus, there was a small show in the evening!
All in all, a very great place to stay at in Huangshan!
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