关丹凯悦度假村

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Hyatt Regency Kuantan Resort是一家4星级住宿，可让您的 关丹之行舒适无忧。 住宿拥有高品质的服务以及完善的设施，以求满足住客们的各类需求。 Hyatt Regency Kuantan Resort的工作人员秉承顾客至上的服务理念，为您提供宾至如归的入住感受。 部分客房内设 镜子, 床单, WiFi上网(免费), 空调, 书桌等设施，加上温馨舒适的设计装饰，定能带给住客宾至如归的感受。 住宿内设多种休闲娱乐设施。 在 Hyatt Regency Kuantan Resort 住宿期间，这里温馨的气氛和一流的服务将带给您宾至如归的感受。

1. › 英文名称：Hyatt Regency Kuantan Resort
2. › 房间数量：301间
3. › 酒店星级：五星级
4. › 行政区域：瑟马佩达克湾
5. › 商业区域：
6. › 酒店地址： 广东省 - Kuala Kuantan - 瑟马佩达克湾 - Teluk Cempedak（）
7. › 预订电话：400-862-8088

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关丹凯悦度假村设施与服务

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查看更多点评>> 关丹凯悦度假村客人点评

• 点评会员：美程网住客 （Business traveler）
  发表时间：2026-02-01 00:00
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  Great place to stay, good facilities as well, staffs were friendly and helpful
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• 点评会员：美程网住客 （Couple）
  发表时间：2026-02-01 00:00
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  I love staying here. The customer service is excellent. I requested a room upgrade with a sea view for our anniversary, and the staff handled it with such good attitude and kindness. They also surprised us with a complimentary anniversary decoration, which made our stay extra special. The room was clean, neat, and very comfortable. Overall, a wonderful experience.
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• 点评会员：美程网住客 （Couple）
  发表时间：2026-01-01 00:00
• 综合评分
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  Friendly service from front desk to F & B. Room was in good condition. Sure, we will coming back again.
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• 点评会员：美程网住客 （Traveling with friends）
  发表时间：2026-01-01 00:00
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  Wonderful stay at Hyatt Regency Kuantan Resort! Beautiful beachfront location, spacious and clean rooms, great facilities, and delicious breakfast. The staff were friendly and attentive, making the experience even better. Perfect place for a relaxing getaway—highly recommended!
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• 点评会员：美程网住客 （Family）
  发表时间：2026-01-01 00:00
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  Overall, we enjoyed our stay at Hyatt Regency Kuantan, especially the ambience and hospitality. However, there are a few areas that require attention. Cons / Areas for Improvement: 1. Water pressure was quite slow, especially for the shower. When turned to hot water, the pressure increased, but once switched to cold, it became extremely weak. 2. There was water maintenance work happening during our stay. Although the hotel assured that everything was under control, it did affect our comfort while on holiday. 3. We noticed a small clump of dust on the floor. While it was minor, as we were staying with a 2-year-old toddler, it raised concerns as children tend to put things into their mouth. Housekeeping may need to be more thorough. 4. There should be better control of wild monkeys, especially around the parking area. I was chased and nearly bitten, which was quite frightening and unsafe for guests. Pros / What We Appreciate: 1. Excellent service recovery — I forgot to disable the “Do Not Disturb” sign but informed the front desk to clean the room. The housekeeping staff called first to ask for permission before entering, which shows professionalism and true 5-star service standards. 2. The hotel’s surroundings are beautiful, clean, and very calming — truly breathtaking. 3. The beach is very clean and conveniently located right next to the hotel. 4. Large swimming pools (two pools available), so it never felt crowded. 5. Staff were extremely friendly, polite, and always willing to help. Conclusion: Hyatt Regency Kuantan has great potential with its beautiful location, facilities, and outstanding staff. With improvements in water system management, housekeeping checks, and wildlife control, the overall guest experience would be even better.
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