-
点评会员：Guest （Business traveler）
发表时间：2026-02-01 00:00
-
综合评分
- 分
评论等级
Great place to stay, good facilities as well, staffs were friendly and helpful
服务：-
价格：-
卫生：-
设施：-
位置：-
舒适：-
-
点评会员：Guest （Couple）
发表时间：2026-02-01 00:00
-
综合评分
- 分
评论等级
I love staying here. The customer service is excellent. I requested a room upgrade with a sea view for our anniversary, and the staff handled it with such good attitude and kindness. They also surprised us with a complimentary anniversary decoration, which made our stay extra special. The room was clean, neat, and very comfortable. Overall, a wonderful experience.
服务：-
价格：-
卫生：-
设施：-
位置：-
舒适：-
-
点评会员：Guest （Couple）
发表时间：2026-01-01 00:00
-
综合评分
- 分
评论等级
Friendly service from front desk to F & B. Room was in good condition. Sure, we will coming back again.
服务：-
价格：-
卫生：-
设施：-
位置：-
舒适：-
-
点评会员：Guest （Traveling with friends）
发表时间：2026-01-01 00:00
-
综合评分
- 分
评论等级
Wonderful stay at Hyatt Regency Kuantan Resort! Beautiful beachfront location, spacious and clean rooms, great facilities, and delicious breakfast. The staff were friendly and attentive, making the experience even better. Perfect place for a relaxing getaway—highly recommended!
服务：-
价格：-
卫生：-
设施：-
位置：-
舒适：-
-
点评会员：Guest （Family）
发表时间：2026-01-01 00:00
-
综合评分
- 分
评论等级
Overall, we enjoyed our stay at Hyatt Regency Kuantan, especially the ambience and hospitality. However, there are a few areas that require attention.
Cons / Areas for Improvement:
1. Water pressure was quite slow, especially for the shower. When turned to hot water, the pressure increased, but once switched to cold, it became extremely weak.
2. There was water maintenance work happening during our stay. Although the hotel assured that everything was under control, it did affect our comfort while on holiday.
3. We noticed a small clump of dust on the floor. While it was minor, as we were staying with a 2-year-old toddler, it raised concerns as children tend to put things into their mouth. Housekeeping may need to be more thorough.
4. There should be better control of wild monkeys, especially around the parking area. I was chased and nearly bitten, which was quite frightening and unsafe for guests.
Pros / What We Appreciate:
1. Excellent service recovery — I forgot to disable the “Do Not Disturb” sign but informed the front desk to clean the room. The housekeeping staff called first to ask for permission before entering, which shows professionalism and true 5-star service standards.
2. The hotel’s surroundings are beautiful, clean, and very calming — truly breathtaking.
3. The beach is very clean and conveniently located right next to the hotel.
4. Large swimming pools (two pools available), so it never felt crowded.
5. Staff were extremely friendly, polite, and always willing to help.
Conclusion:
Hyatt Regency Kuantan has great potential with its beautiful location, facilities, and outstanding staff. With improvements in water system management, housekeeping checks, and wildlife control, the overall guest experience would be even better.
服务：-
价格：-
卫生：-
设施：-
位置：-
舒适：-
-
点评会员：Guest （情侣）
发表时间：2026-01-01 00:00
-
综合评分
- 分
评论等级
真正的度假酒店，身心放松，服务态度好，停车要刷 tng 卡，离开时在前台确认一下。
服务：-
价格：-
卫生：-
设施：-
位置：-
舒适：-
-
点评会员：Guest （情侣）
发表时间：2026-01-01 00:00
-
综合评分
- 分
评论等级
房间还不错，虽然是间老酒店，但是凯悦品牌的质量还是可以的。早餐也很丰富，食品种类多，味道也不错。这酒店最好的优势是靠海边，有沙滩。
服务：-
价格：-
卫生：-
设施：-
位置：-
舒适：-
-
点评会员：Guest （Family）
发表时间：2026-01-01 00:00
-
综合评分
- 分
评论等级
The room was extremely clean, spacious, and comfortable, with a cozy bed and a beautiful view. Housekeeping did an excellent job maintaining cleanliness every day.
The staff were very friendly, professional, and helpful, always greeting us with a smile and ready to assist anytime.
服务：-
价格：-
卫生：-
设施：-
位置：-
舒适：-
-
点评会员：Guest （Couple）
发表时间：2026-01-01 00:00
-
综合评分
- 分
评论等级
Is a very good place for recharge and chilling at the beach. Recommend for ppl who want to stay at the hotel and chill.
服务：-
价格：-
卫生：-
设施：-
位置：-
舒适：-
-
点评会员：Guest （Couple）
发表时间：2026-01-01 00:00
-
综合评分
- 分
评论等级
Its a great place to stay in Kuantan, its so comfortable we decided to extend our stay for another night!
服务：-
价格：-
卫生：-
设施：-
位置：-
舒适：-
