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点评会员：Guest （家庭旅游）
发表时间：2025-12-01 00:00
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I normally don’t like to review hotels, especially not with negative comments. This hotel is small, clean, hygienic, and the staff are friendly. But there is one extremely bad issue: the noise environment.
At 1 a.m., the restaurant downstairs is still playing loud music. It feels like staying right above a nightclub, and the “nightclub” not only has no soundproofing, but is completely open-air. I couldn’t sleep well for three nights, which seriously affected my travels the next day.
The hotel is clearly aware of this environment. They should ask guests before check-in whether they can accept this noise, and arrange quieter rooms for those who cannot. The problem is that the hotel is small and built around the restaurants, all of which are open-air, and one of them is extremely loud. I have never seen a hotel like this — even ordinary hotels wouldn’t allow this. I really don’t understand how any hotel inspector could have approved it.
Another issue: there is no dedicated pathway from the rooms to the swimming area. Guests wearing swimsuits or bathrobes must pass through the lobby, reception, and café, which is very inconvenient and not appropriate.
Another problem: if you are self-driving, you need to detour several kilometers just to drive into the hotel.
The most frustrating part is still the restaurant noise. I tolerated it for three nights because:
? On the first night, I thought it might be a wedding or a special event, so I used earplugs.
? On the second night, I realized it was actually the restaurant’s music. I contacted Ctrip — their support team was excellent and responded quickly. The hotel offered to change my room, but I was too tired to pack my things.
? On the third night, I had to visit the cliff early in the morning, but poor sleep delayed my departure. Coming back, I was exhausted again.
After three nights of not sleeping well, I was completely worn out. When I returned from the desert, I just wanted a nice hotel to rest, but the experience turned out to be the opposite.
To be clear, the hotel staff and the Ctrip team were both very good.
The final bill at checkout was also incorrect, though I believe the front desk staff didn’t do it intentionally. Because I hadn’t slept well, I woke up late and had to rush to wash the car and return it. While waiting at the car wash, I finally checked my mobile banking and realized I had been overcharged.
Two dinners and two coffees totaled 245.8 OMR. But the charges were:
? At check-in: ￡390.57
? At checkout: ￡1,045.52
? Total: ￡1,436.09
In reality, it should have been around ￡476.62 when converted. The bill was very simple and not complicated at all.
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点评会员：Guest （情侣）
发表时间：2025-11-01 00:00
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Super goede hotel
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点评会员：Guest （Family）
发表时间：2025-10-01 00:00
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Great place
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点评会员：Guest （独自旅游）
发表时间：2025-08-01 00:00
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Останавливалась в St. Regis Al Mouj Muscat в августе на 12 дней. Погода была шикарная. Для пляжного отдыха - самое то. Море волшебное и переменчивое каждый день. Как водится, желающих плавать именно в море, немного. Но даже просто находиться на пляже - сплошное удовольствие. Я третий раз в Маскате и на текущий момент St. Regis Al Mouj Muscat мой самый любимый отель. Расположен в роскошном районе Al Mouj. За полчаса можно дойти до центра района с причалом для яхт. Очень милое место! На территории отеля множество ресторанов. Мои фавориты - греческий Zobra и итальянский Roberto`s. Сотрудники греческого ресторана ежедневно бесплатно предлагают отдыхающим на пляже попробовать закуски и это очень приятно! Отель предоставляет возможность абсолютно бесплатно каждый день пользоваться услугой глажки одежды для 2 вещей, что очень удобно. Помимо пляжа, каждый день ходила в спортивный клуб, который располагает достаточно разнообразным набором тренаж?ров, так что любители фитнеса точно не будут разочарованы. У меня с собой не было спортивной формы и узнав об этом мой butler Ali Shafiq и его коллега Hussain просто подарили мне спортивные леггинсы и майку. Я была очень тронута таким вниманием! Housekeeper Gayan делал совершенно удивительные фигурки животных, которые оставлял, убираясь в моём номер. Каждый день меня ждал сюрприз - новая фигурка. Я знаю, что так делают и в других отелях, но Gayan ни разу не повторился за все 12 дней моего пребывания. В лобби лаунж очень элегантное кафе и можно наслаждаться чаем/кофе в расслабленной обстановке. Red berries sorbet абсолютно восхитительный! И хочу особенно отметить очень душевного парня по имени Ryan из Филиппин. Его искренняя улыбка и внимание просто окрыляют! Поскольку мой английский сильно так себе, мне очень помог Aidar - парень из Казахстана, он исправил путаницу с моими заказами. Как только Aidar подключился, проблем больше не возникало. Я была абсолютно счастлива! Если вы размышляете, стоит ли выбрать St. Regis - не сомневайтесь! Отель новый и абсолютно шикарный!
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点评会员：Guest （家庭旅游）
发表时间：2025-06-01 00:00
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?? ???? ????? ????
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点评会员：Guest （与好友旅游）
发表时间：2025-05-01 00:00
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The hotel was amazing and i highly recommend it if ypu are looking for a luxury hotel in Muscat! The room was big enough!
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点评会员：Guest （情侣）
发表时间：2025-04-01 00:00
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不错，满意。房间很好，细节一般，早餐很好
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点评会员：Guest user （Travel with friends）
发表时间：2024-12-01 00:00
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What a great experience. I can’t say enough good things about the property and staff. I was treated like a welcome guest from the first to last second of my trip. The pool, beach, restaurants, spa, etc were all 5-star. Lastly, every day that I stay in a hotel, I use fitness center facilities, and this one was especially nice. The trainers Rahul and Marwa were very knowledgeable. They gave me tips, workouts, and offered the most amazing dynamic stretching when I finished. The attendant Widad was such a welcoming and attentive person and made sure I had everything I needed. This place made my trip to Muscat!
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点评会员：Guest user （Other）
发表时间：2024-12-01 00:00
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This hotel is truly remarkable and maintains a fresh ambiance. The staff members are exceptionally kind and contributed to a delightful family vacation. We extend our heartfelt gratitude to the restaurant staff for their outstanding service during both breakfast and dinner. One morning, Chef Akhil prepared a wonderful Dosa for us, accompanied by chutneys that were both delicious and freshly made. We appreciate the effort made to ensure we felt valued. Additionally, we would like to express our gratitude to Z Mohamad for consistently bringing joy and laughter to our experience. We look forward to the opportunity to return in the near future.
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点评会员：Guest user （Couples）
发表时间：2024-12-01 00:00
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My wife and I, along with another couple, had an absolutely unforgettable three-night stay at The St. Regis Al Mouj Muscat. From the moment we arrived, the service and hospitality exceeded all expectations. We were thrilled to be upgraded to the stunning Caroline Astor Suite, which was spacious, luxurious, and featured breathtaking sea-facing views that made every morning and evening truly magical. The dining options were phenomenal. Coya, with its vibrant Peruvian flavors, was an absolute standout—don’t miss their decadent Churros with Dulce de Leche. Hakkasan wowed us with its exquisite Cantonese dishes in a chic setting. Both restaurants offered impeccable service and unforgettable culinary experiences. The staff took the experience to another level. A heartfelt thanks to Anirban, who went above and beyond to ensure every detail of our stay was perfect. Way to go Anirban. Thank you. For anyone seeking sea-facing luxury, world-class dining, and impeccable service, The St. Regis Al Mouj Muscat is the ultimate destination. We can’t wait to return! Rating: ?????
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