-
点评会员：Guest （Couple）
发表时间：2025-07-01 00:00
-
综合评分
- 分
评论等级
挺好的，位置很不错，去哪里都很方便，酒店非常乾净，装修的富丽堂皇的。还有送巧克力。服务员态度也非常好。
服务：-
价格：-
卫生：-
设施：-
位置：-
舒适：-
-
点评会员：Guest （与好友旅游）
发表时间：2025-07-01 00:00
-
综合评分
- 分
评论等级
ロビーを歩いているだけで、何かお手伝いが要るが闻いてくれたり、夜遅い时间帯にもお愿いしたアイテムを持って来てくれました。
スタッフ全员、フレンドリーな感じで良かったです。
服务：-
价格：-
卫生：-
设施：-
位置：-
舒适：-
-
点评会员：Guest （与好友旅游）
发表时间：2025-07-01 00:00
-
综合评分
- 分
评论等级
很好有种宫廷风的感觉
服务：-
价格：-
卫生：-
设施：-
位置：-
舒适：-
-
点评会员：Guest （家庭旅游）
发表时间：2025-07-01 00:00
-
综合评分
- 分
评论等级
房间很不错，酒店服务也很好，但是酒店位置我感觉一般，距离地铁站还是有点路，走路要走一会。
酒店早餐种类不算多，日本拉面很好吃。不过酒店环境是真好，体验感不错。
服务：-
价格：-
卫生：-
设施：-
位置：-
舒适：-
-
点评会员：Guest （Family）
发表时间：2025-06-01 00:00
-
综合评分
- 分
评论等级
房间虽然不大，但是非常舒适，衞生间条件非常好，酒店前台很好 英文交流没问题。房间用餐也很好吃，中餐馆很一般。
服务：-
价格：-
卫生：-
设施：-
位置：-
舒适：-
-
点评会员：Guest （家庭旅游）
发表时间：2025-05-01 00:00
-
综合评分
- 分
评论等级
1、酒店位置商业中心大丸、坂急百货约1公里，离地铁站约600米左右，交通较为方便。房间设施维护管理较好，服务员热情，早餐有序排队，菜品种类一般。
服务：-
价格：-
卫生：-
设施：-
位置：-
舒适：-
-
点评会员：Guest （情侣）
发表时间：2025-04-01 00:00
-
综合评分
- 分
评论等级
Our stay at this Ritz-Carlton was very disappointing and did not reflect the standards expected from the brand. While the property itself has potential, several issues made the experience feel far from premium, especially at this price point. Many basic services came with unnecessary extra charges — including late check-out and even access to the spa and sauna, which were surprisingly limited despite being paid extras. Basic amenities like skincare items weren’t provided unless requested, and room essentials like shopping bags were missing. Worse, the staff often seemed unfamiliar with hotel policies — they told us breakfast wasn’t included despite Club Lounge access, which was confusing and frustrating. Food allergy handling was poor: instead of offering an alternative, they simply removed the item, leaving one guest without food during afternoon tea. The Club Lounge was particularly underwhelming. The service was very slow, the alcohol selection was shockingly low for a luxury hotel (with cheaper options than even a standard bar), and the staff didn’t even know the cocktail menu — guests were expected to guide the bartender.
To be fair, some staff did try to make things better, and we appreciated those efforts. However, the overall experience — especially when considering the price paid, the quality of service, the limited lounge offerings, and the minimal amenities — still falls far short of what should be expected at this level. Few intentions can’t make up for a lack of consistency and true luxury service at that price point. Management needs to seriously reflect on these issues to ensure future guests receive the quality that the Ritz-Carlton name promises.
服务：-
价格：-
卫生：-
设施：-
位置：-
舒适：-
-
点评会员：Guest （Family）
发表时间：2025-03-01 00:00
-
综合评分
- 分
评论等级
We were disappointed. Not the Ritz Standard Service.
We weren’t greeted by anyone on arrival we had to carry our luggage into reception.
Checked in to the room, it smelled a bit off. We checked out a day earlier and again as we left no one was there to help with our luggage.
服务：-
价格：-
卫生：-
设施：-
位置：-
舒适：-
-
点评会员：Guest （Couple）
发表时间：2025-01-01 00:00
-
综合评分
- 分
评论等级
We had good times in here , it’s nice specially club lounge with good views
服务：-
价格：-
卫生：-
设施：-
位置：-
舒适：-
-
点评会员：Guest （Family）
发表时间：2024-12-01 00:00
-
综合评分
- 分
评论等级
From the moment I arrived, I was impressed by the exceptional level of service, the attentiveness of your staff, and the overall comfort of the facilities.
The attention to detail, the quality of the amenities, and the warm hospitality truly made my visit memorable. I also greatly appreciated the seamless check-in process and the impeccable cleanliness of the room.
Please extend my thanks to your entire team for making my stay so enjoyable. I look forward to returning to Ritz-Carlton Osaka in the future and will certainly recommend your hotel to others.
Once again, thank you for your excellent service.
服务：-
价格：-
卫生：-
设施：-
位置：-
舒适：-
