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点评会员：Guest （Couple）
发表时间：2026-02-01 00:00
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We were disappointed. The kitchen facilities were lacking, there was only a microwave but no stovetop or any utensils or pans. The pathway to the front door was unsafe and the door mat was a trip hazard. The decor was dated.
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点评会员：Guest （其他）
发表时间：2026-01-01 00:00
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The AC automatically turn off every 4 hours it is no good esp night sleep is disturbed when you feel it is uncomfortable due to warm room and even a big conccern when someone is having a hard time getting back to sleep again
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点评会员：Guest （Family）
发表时间：2026-01-01 00:00
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Location was beautiful and perfect for exploring the Hunter Valley. Great sized room, comfy beds and fluffy towels. We were just really disappointed in a lot of the details around the room - stained linen, sofa and carpet, under the sofa hadn’t been vacuumed, pretty dusty, TV remote control batteries needed replaced, lounge room lamp didn’t work so we had to sit in the dark while our baby slept or have bright ceiling lights in her eyes, no plug in the bath to bath baby, dirty hand wash dispenser in the bathroom. Disappointed considering how much we paid
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点评会员：Guest （Other）
发表时间：2026-01-01 00:00
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Safe parking and quick and easy check-in.
Air conditioning wasn't very good, we slept on the loungeroom floor on the mattress.
I found hair in the shower drain which was a turn off
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点评会员：Guest （情侣）
发表时间：2025-12-01 00:00
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Great location with easy check in and out process, especially easy with biometric door access. Clean room with wine glasses, decent size fridge. Will book again
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点评会员：Guest （Other）
发表时间：2025-12-01 00:00
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Very clean, hot showers, and beautiful location. Especially loved the kangaroos right outside the rooms.
Downsides - Google maps locationsi is very far off (19km from the hotel) so be sure to type the address instead of relying on google. Also our fireplace didn't work - maybe low on gas since kept switching off after 5 mins.
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点评会员：Guest （家庭旅游）
发表时间：2025-12-01 00:00
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因为抵达时已到5:00 ，以为一直没有门口入，後来才发现全部在email里，建议在第一个email时，请
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点评会员：Guest （Other）
发表时间：2025-11-01 00:00
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Location was lovely, staff were attentive. Our villa was in dire need need of a deep clean however. Kitchen & bathroom fine but walls, baseboards, doorframes pretty filthy
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点评会员：Guest （Family）
发表时间：2025-11-01 00:00
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Terrible locks to get into room. Keypad does not react or to touchy so code goes in wrong then locks you out. You then cannot get hold of anyone to reset lock code. After ling drive and late arrival very fascinating.
Accommodation itself is roomy and spacious. Clean. Toilet door does not stay shut and no lock on toilet or bedroom door.
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点评会员：Guest （家庭旅游）
发表时间：2025-10-01 00:00
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The manager was great at communicating although reception closed at 4pm and we arrived after that to be met with a room that had filthy bathroom and bedroom mirrors like someone had wiped down with dirty clothes. You actually couldn't see yourself in the bathroom mirror, I had to get a cloth and clean.
The carpet (1m2) was soaked next the the bed. I put layers of towels over it it by the morning they were brown with whatever they were soaking up.
The property is very very run down. Toilet door falling apart at the bottom from water damage. Shower mixer broken.
The beds were fine and the gas fire was great.
I am yet to speak to the manager about compensation for the wet floor and condition of the room on arrival but he seems quite reasonable and was apologetic for the water which he didn't know about.
But the property was dirty, old and rundown. The couches and bar/dining chairs are all
Fabric and were filthy with stains and spills. Unfortunately needs a refresh, was probably lovely when first built.
But the location next to peppers was great for an easy dinner at Nineteeen.
It's just disappointing that properties don't maintain and update filthy furniture or sufficiently check their cleaners lack of cleaning skills.
I don't often write reviews but sadly the 'boutique' part of this property is very misleading. But jason the manger was very prompt in responding to issues (although due to no other rooms couldn't move us).
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