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发表时间：2026-01-01 00:00
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酒店装修比较新，各项设施都蛮好，出入方便。可能是酒店老外比较多，早餐种类同类酒店里不算多的，麪包倒是很多，咖啡也不错。
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点评会员：Guest （Couple）
发表时间：2026-01-01 00:00
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房间结构还是比较合理 双床可拼 带着宝宝 睡觉也比较方便～
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点评会员：Guest （情侣）
发表时间：2026-01-01 00:00
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本次上海之旅有点短暂 但完美收官 在索菲特这边准备去虹桥 收到航班延误消息 询问管家cissy能否安排延迟退房一小时 很爽快的答应了，同时酒店的衞生非常可以 主要是位置很好 几步路就到外滩 非常适合来上海旅游的 推荐
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点评会员：Guest （独自旅游）
发表时间：2026-01-01 00:00
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特别谢谢 表扬下Sydney非常贴心 安排了合适的房间 ！人员服务很热情 客房服务也响应及时！ 设施很棒 公区下午茶的地方拍照很好看 ！这家酒店管理不错 酒店除了拼硬件 更重要的是服务 值得N刷！
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点评会员：Guest （家庭旅游）
发表时间：2026-01-01 00:00
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因为要在附近办事，临时定了两晚索菲特。酒店整体风格是法式，公区比较漂亮。预订的豪华大床房，宽敞通透，床品和洗浴用品都较为不错。前台小姐姐很热情，不仅爽快安排了提前入住，还升级了房型；登记车牌可以免费停车。早餐品类丰富，父亲也很喜欢。酒店地理位置特别方便，步行5分钟就到海伦路地铁站，10分钟车程就能到外滩、东方明珠，出行游玩超便利。一次非常愉快的入住体验！
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点评会员：Guest （Couple）
发表时间：2025-12-01 00:00
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Fast check in and check out. Great hotel indeed with the French elements design!
The hotel is anew that make the staying experience is great! Big room with 40 sqm that allow makes us feel comfortable!
All of the staffs are very friendly and efficient!
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点评会员：Guest （Solo traveler）
发表时间：2025-12-01 00:00
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I had a wonderful stay at Sofitel Shanghai North Bund. The hotel is spotlessly clean, which is extremely important to me as I’m very sensitive to dust and cigarette smoke — and Sofitel did not disappoint at all.
The location is excellent, convenient, and close to everywhere I needed to go.
What impressed me the most, however, was the service. From the Chief Concierge to the Front Office team, everyone was incredibly friendly, helpful, and attentive. They truly made sure my stay was smooth and stress-free. I would definitely return and highly recommend this hotel.
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点评会员：Guest （Other）
发表时间：2025-12-01 00:00
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The overall experience was very positive, complemented by excellent customer service. I would like to particularly mention Nancy from the reception team, who was a standout aspect of my stay.
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点评会员：Guest （Traveling with friends）
发表时间：2025-12-01 00:00
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Service was great. We arrived early and asked for early check in, they did their best and arranged the room for us. Only bad thing is no convenience store around hotel. By the way, we could ask for more drinking water from hotel
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点评会员：Guest （Solo traveler）
发表时间：2025-12-01 00:00
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Beautiful hotel, particularly the lobby, with a classy luxury charm. Room is a good size and comfortable, clean and well maintained. Bed is firm, pillow was also comfy.
Service is excellent, especially the bellboys who were very helpful with the luggage from alighting and bringing it up all the way to the room and even lifting my heaviest one onto the rack. Front Desk was also very accommodating to my requests for a room near the lifts and an extended late check out till 2pm.
The water pressure in the shower is a little weak. Location is probably their biggest flaw. The nearest metro station (Line 10) is 11 mins walk away.
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