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点评会员：Guest （Solo traveler）
发表时间：2026-03-01 00:00
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Had the pleasure of staying here recently and wanted to [Coffee]specifically rave about the Front Desk and Concierge teams—they were absolutely impeccable! From the seamless check-in to the last day of departure, every interaction was handled with such warmth, professionalism, and efficiency.
The front desk staff made us feel welcome the moment we stepped in. They were incredibly attentive, patient, and went above and beyond to accommodate all our requests. Their knowledge of the city was top-notch, and they provided excellent local recommendations that truly enhanced our trip.
The Concierge service was the highlight of our stay. Nothing was too much trouble—they handled all our bookings, transportation arrangements, and even helped secure reservations at popular restaurants. Their attention to detail and proactive approach were truly outstanding, making our stay so much more enjoyable and stress-free.
The combination of the front desk's welcoming attitude and the concierge's expert service created an unforgettable experience. We highly recommend this hotel and will definitely be back, solely because of the incredible staff who made our visit truly special. 5 stars all the way
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点评会员：Guest （Traveling with friends）
发表时间：2026-03-01 00:00
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Hotel is located near Nanjing road street, probably 5 mins walk. Hotel staff at the entrance where very helpful to carry the luggage for you as there will be a flight of stairs to climb to enter the hotel. We booked a family room for three pax, however when we arrived at our room, certain parts of the floor are sticky, and you could also see little finger streaks on the wall, believe it was left by the previous occupant. There were also a fake eyelashes sticked onto the towel (not ours). Called the reception to clean up, staff came very fast to settle it.
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点评会员：Guest （Family）
发表时间：2026-03-01 00:00
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Near the bund and nanjing road . The view is awesome. the hotel with stair at front door but the hotel service was great with staff waiting to help with luggage. The room we stayed has some malfunction of toilet but it does not impact much.
The self laundry room is really a plus point for this hotel .
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点评会员：Guest （Family）
发表时间：2026-03-01 00:00
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I can’t begin to express how thoroughly impressed IFirst off, the shipping and delivery were incredibly fast. I placed my order in the evening, and it arrived at my doorstep well ahead of the estimated delivery time, carefully packaged to prevent any damage. The packaging itself was neat and eco-friendly, which is a huge plus for me as I prioritize sustainable brands.
Now, talking about the quality—it’s absolutely top-notch. The materials used are durable and premium, far better than similar products I’ve purchased from other brands at the same price point. Every detail is crafted with precision; there are no loose threads, no faulty parts, and the design is both practical and stylish. It fits my needs perfectly, whether I’m using it for daily tasks or special occasions, and it performs even better than described on the website.
What really stood out to me, though, is the customer service. I had a quick question about usage before ordering, and the support team replied within minutes, being friendly, patient, and extremely helpful. They answered all my queries thoroughly and even offered useful tips to make the most of the product. It’s clear that this brand values its customers and goes the extra mile to ensure satisfaction.
I’ve been using it for a few weeks now, and it hasn’t disappointed me once. It’s become an essential part of my daily routine, and I’ve already recommended it to all my friends and family. The value for money is unbeatable—you get high quality and excellent service without breaking the bank.
In a market full of mediocre options, this product/service is a breath of fresh air. I’m beyond satisfied with my purchase and will definitely be a repeat customer. If you’re on the fence about buying, don’t hesitate—this is 100% worth every penny. I give it my highest [Coffee]recommendation, and I hope the brand continues to maintain this amazing standard in the future!
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点评会员：Guest （Family）
发表时间：2026-03-01 00:00
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Everything about the hotel was excellent. The location, staff, facilities, and overall services. I totally recommend this place if you want to have a great time in Shanghai.
Special thanks to Ms. Shirley for making our trip extra special.
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点评会员：Guest （Family）
发表时间：2026-03-01 00:00
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Great location, great service, very clean room. Good room service! Will definitely stay here again if I come to shanghai
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点评会员：Guest （商务旅客）
发表时间：2026-03-01 00:00
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位置绝了：步行3分钟到外白渡桥，5分钟到南京东路地铁站，出门就是外滩源，苏州河与陆家嘴三件套尽收眼底，闹中取静太舒服。
? 环境超有品：由历史建筑改造，新中式+海派摩登，青砖墙、金属屏风、旋转楼梯，大堂像艺术画廊，随手拍都是大片。
? 客房太惊艳：45㎡起宽敞空间，全景落地窗直面东方明珠；高支床品超软，智能控灯控帘超方便；浴室配观景浴缸，泡澡看夜景，氛围感拉满。迷你吧藏在刺绣屏风后，细节超精致。
? 设施全在线：24小时健身房设备齐全；18楼空中餐厅视野无敌，早餐单点精致，晚餐看夜景吃粤菜，味蕾与视觉双重享受。
? 服务超贴心：24小时前台、快速入住、服务机器人，礼宾高效，细节拉满，宾至如归。定的是一个江景房，免费升级了小套，Shirley Yu还很贴心帮我把行李箱送到房间，本来不含早餐，还送了我一份早餐。
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点评会员：Guest （商务旅客）
发表时间：2026-03-01 00:00
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我最满意是服务跟东方明珠景观！出行车辆都有礼宾人员服务，很到位！！
这次入住体验真的超出预期，必须给满分好评！[咖啡]首先要夸一夸前台服务，从办理入住到退房全程热情周到、耐心细致，工作人员态度温和，主动询问需求，让人一进门就感受到满满的温暖与贴心。进店时主动帮忙提拿行李，全程贴心引导，完全不用自己操心，细节做得特别到位。酒店还贴心赠送了营养丰富的早餐，品类齐全、口味新鲜，吃得舒心又安心，为旅途增添了不少幸福感。整体环境干净整洁，设施完善，加上如此优质贴心的服务，性价比非常高。无论是出行住宿还是商务出差都很合适，住得安心又舒心，强烈推荐给大家！下次有机会还会选择这家，也会推荐给身边的朋友，这样用心做服务的酒店值得被更多人看见。
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点评会员：Guest （与好友旅游）
发表时间：2026-03-01 00:00
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这次上海之行入住外滩这家酒店，体验超出预期，必！我订的是江景大床房，视野绝佳，窗直面东方明珠与黄浦江夜景，夜幕降临，华灯初上，璀璨灯火尽收眼底，不用出门就能欣赏魔都最美天际线，拍照氛围感拉满。房间干净整洁、无异味，打扫得十分细致，床品柔软舒适，躺上去放松又解压，一夜好眠。????
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点评会员：Guest （家庭旅游）
发表时间：2026-03-01 00:00
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上海行首选这家酒店！位置绝佳，靠近地铁2/10号线南京东路站，仅200米，距离外滩900米，出行零负担。房间干净整洁、采光好，机器人送餐方便又卫生。服务人员热情有礼，办理入住快捷，整体性价比高，来上海旅游强烈推荐！???
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