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点评会员：Guest （Other）
发表时间：2025-07-01 00:00
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We stayed at this resort for a two-night, three-day trip, and while the building and location were visually impressive, our overall experience fell short of expectations, especially for international travelers.
First, the golf course was not well-maintained and did not resemble the pristine images shown online. Additionally, while the archery court was fine, it lacked proper safety protections, making it a concern for families traveling with young children.
Despite being branded as an Italian resort, there was no functioning Italian restaurant during our stay, which was quite disappointing. Even though the breakfast was really good, the food options for lunch and dinner were very limited, especially for non-Chinese guests. As visitors from Nepal, we found it difficult to enjoy the meals, and one member of our group who is vegetarian struggled even more to find suitable food options. There were no alternative dining options nearby, so if you don’t bring snacks or food with you, your choices are extremely restricted.
Another challenge was the language barrier. Only one staff member could speak basic English, which made communication quite difficult at times.
While the venue might be suitable for events like weddings or photoshoots due to its scenic appearance, it’s not ideal for a relaxing getaway unless you come with your own activities planned. Without that, there isn’t much to do onsite, and the lack of entertainment, food variety, and language support made the experience feel isolating.
Overall, this resort has potential, especially in terms of architecture and ambiance, but it still needs significant improvements in service, food, and international accessibility to truly be welcoming for global guests.
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点评会员：Guest （Family）
发表时间：2025-05-01 00:00
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环境很好，人比较少，在五一假期跟热闹的景区有很大差别。地方很安静，适合休闲，一家人拍拍照，时间就过去了
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点评会员：Guest （Family）
发表时间：2025-05-01 00:00
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环境棒，管家小田服务很好，周到细致，意外看到了烟花，超赞！早餐丰富，晚餐味道佳，还有附赠射箭和高尔夫，很棒！
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点评会员：Guest （Family）
发表时间：2025-05-01 00:00
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带宝宝来绍兴玩，酒店给我们免费升级了房间一天。欢迎水果，每天都有甜点，管家服务非常及时到位。尤其这位小倪管家。酒店晚餐中餐厅也不贵，有小小动物园和骑马??。草坪非常大很适合户外。酒店很大，酒窖等很多地方因为带娃没时间去逛。下次还会来。
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点评会员：Guest （Couple）
发表时间：2025-05-01 00:00
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体验很好，管家服务非常周到。酒店造的很好看，像是在欧洲一样。晚上还看了一场烟花～退房的时候还送了礼品。
very good。
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点评会员：Guest （Family）
发表时间：2025-05-01 00:00
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酒店拍照相当出片，从意大利空运而来的各类装饰，有种身在欧洲的感觉，老板打造了一个很具有风情的城堡，唯一美中不足菜品选择少了一点。期待二期建好后的再次打卡，退房也赠送了礼品，整体服务都很好。
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点评会员：Guest （Family）
发表时间：2025-04-01 00:00
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宝宝超级喜欢这里，城堡的感觉有点梦幻了吧。还有大草坪和喷泉，一眼望去真有欧洲的感觉了。服务很贴心，超温柔的。
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点评会员：Guest （Solo traveler）
发表时间：2025-04-01 00:00
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服务：服务还是很到位的，特别感谢小田，很热情!还免费升房了。
环境：酒店规模很大，城堡风，里面泳池和小动物都有，环境很不错。
设施：除了wifi比较不稳定，其他都挺好的。
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点评会员：Guest （Traveling with friends）
发表时间：2024-07-01 00:00
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We really felt in Italy! Rooms are clean and comfortable. The best part was the staff and the kitchen chef, they were amazing and really friendly, did their best to make us comfortable. Specially and great thanks to Aimee she was the best and always ready to help us with everything that we needed. The hotel amenities like the archery and mini golf gave us a nice experience, the outdoor swimming pool and mini golf could use some maintenance, but nothing to complain. We had a great time.
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点评会员：Guest （Traveling with friends）
发表时间：2024-07-01 00:00
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Really a nice and quiet place to enjoy a weekend with family or friends...
The all staff was amazing... they are very friendly to assist us in special ms. Aimee....
Thank you so much
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