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点评会员：Guest user （Family）
发表时间：2025-01-01 00:00
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We had a great trip here! The staff were amazing! 小张 is so helpful and always friendly to us. Would definitely recommend to friends and look forward to coming back next time. Btw, the breakfast was great!
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点评会员：Guest user （Solo travelers）
发表时间：2024-11-01 00:00
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Very nice
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点评会员：Guest user （Couples）
发表时间：2024-11-01 00:00
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Hotel is nice with a good pool for the dameisha area but very overpriced. The price of the hotel is like a 5 star international brand but it doesn’t deliver like it is 5 start. The management and its owners need to really re consider their pricing and their training of staff.
Pros - hotel is new, nicely renovated, and they have hired a lot of staff who are putting in effort. Their towels are very fluffy and nice. Robe is soft, absorbent and high quality. the breakfast has some selection but the cooked items could be improved so it’s less dry but it is acceptable and not bad with a good coffee machine and some western cereal (ran out of cold milk but staff found some ) . Pool is large, clean and beautiful, (not deep) and not very chlorinated, the bar has drinks (but no food). Photography package is a good idea, but photographers needs more experience. Bathtub is pretty, has salts and loofah sponge. TV has a Chinese Netflix and western movies (but you have to know Chinese to read the selections) and it has a music selection too.
Toiletries included with a good the if travel size Colgate. Fridge had one sprite one coke two Thai brand sparkling water bottles and two water bottles. Two packets of tea available, and one pack of coffee concentrate. Generally everything was clean. Breakfast pictures are included because it was vague
Cons- BUT staff are inexperienced, too young, lack training, slow and inefficient. If they change this much money They need to hire staff that are experienced and have a details, thorough and careful training program. They need to have more managers to manage the operations and the staff to develop the necessary soft skills. The management seem unrealistic hiring many inexperienced staff trying to deliver 5 star service. It’s better to hire more older more experienced 5 star staff with hotel experience to guide the staff instead of hiring so many very very young inexperienced staff . Though the staff are sincere and put in their best efforts but it looks like this is their first job, and I don’t expect much from them. They’re slow, inefficient, and lost because of a lack of experience. Many of my requests were lost and required several follow reminders.
Even though I have used the new automated toilets but their toilet was difficult to use and not flushing (low water pressure) bathtub and shower are poorly designed (but look pretty) and are hard to use. Restaurant was unable to explain what their 399 set dinner was, and didn’t have any photos
Manager Zhou was very effective at trying to follow up and apologising. She was thoughtful and willing to listen. But upper management needs to change, and hire more managers, and develop a detailed training program (not just 1-2 days) but much longer and more ongoing. I’m afraid to ask if they can even speak English. Overall this hotel isn’t ready, overpriced and this should just be a soft launch, with discounted prices. If you’re gonna pay this much go to another real 5 star hotel, or only book their cheapest room. But if you really like swimming then it’s worth considering cause the pool is nice.
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点评会员：Guest user （家庭旅游）
发表时间：2024-11-01 00:00
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我很少点评，这酒店还是有点惊喜的，因为拍的是神秘惊喜房就如同开盲盒，店员很贴心看着我们是双胞胎免费升级了房间，房间的浴缸成了孩子玩耍的乐园，房间不算很大，乾净整洁，投影设备也是满足了孩子看动画片的氛围感。下午去海边玩耍，店里的大哥哥还送给孩子挖沙工具，孩子都非常开心的想多住一天。早餐也很丰盛，对於正宗的老广我只喜欢粥粉面饭，哈哈，肠粉还不错，对比周边的大排档，酒店的算算很可口的。还有套餐送的旅拍，还不错，晚安糖水孩子都很满意??。服务贴心，位置也安静。下次一定再来…
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点评会员：Guest user （与好友旅游）
发表时间：2024-11-01 00:00
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和闺蜜出游意外发现的宝藏酒店 离地铁口超近 有地下停车场 离奥特莱斯商场也非常近 性价比超高超级适合打卡拍照 整个酒店的风格建筑都很有艺术感 分分钟出片 酒店还有旅拍服务 价格也比较亲民 前台接待小姐姐很热情 房间很大 布置的很温馨 还很贴心准备了糖水 有专属的管家服务 整个房间可以语音控制很适合我这种懒人 迷你吧免费喝 吹风机是戴森 沐浴露也都是祖马珑 房间很安静床品很舒适 二楼有餐吧 恒温游泳池 小酒吧 可以来一杯特调微醺吹着风很舒服 还有红色螺旋楼梯很显眼 随手一拍都是大片 强烈推荐下次还来。
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点评会员：Guest user （家庭旅游）
发表时间：2024-11-01 00:00
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太正啦～生日想要订个酒店relax本来想订洲际但好像有点远最後在这边订了两晚????????????Kitty小姐姐服务非常好，主动，热情，亲和力强，就说了一下下一次可以带小孩一起来，小姐姐就带我去看了一下其他合适的房间，房间布局跟设计都很好很有质感、干净，无异味、床品很舒服，淋浴出水也很快水压很好，早餐品种多，晚上还有糖水，每天都不一样，离地铁站 小食行 沙滩都很近就5分钟的路程，可惜没带泳衣，游泳池也很非常喜欢～旁边一桥过去就是8号仓 购物也非常方便 下次来一定会再订????
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点评会员：Guest user （与好友旅游）
发表时间：2024-11-01 00:00
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深圳大梅沙栖鸾山海酒店，这次的住宿体验简直超乎我的想象！
房间内部装修简约而高雅，色调柔和，给人一种宁静舒适的感觉。床铺柔软舒适，让我每晚都能享受到甜美的梦境。而且，房间内的设施一应俱全，从空调到电视，吹风机都让我感到非常便利，有漂亮的恒温泳池，旁边可以逛奥莱，观景台还可以看到大梅沙海滩，推荐
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点评会员：Guest user （独自旅游）
发表时间：2024-11-01 00:00
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这里应该属於比较大的精品酒店，今年国庆才开业，新簇簇的。整座酒店设计非常有特色，尤其是居室，面积不小不大，刚好，供应及设备应有尽有，惟不设书桌椅子。早餐不错，晚饭没试过。离大梅沙地铁站c出口只5分钟的徒步路程，附近食肆林立，隔邻便是大型品牌outlet，距离海滩也不算远，位置非常方便，但海景欠奉。
整体留宿体验非常满意，唯一要注意的就是自助洗衣机及烘乾机分别只有两台，如要洗衣服的旅客，在周末及节假日，估计等候需时。
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点评会员：Guest user （与好友旅游）
发表时间：2024-11-01 00:00
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和朋友出来度假 这家店确实很不错 专属的管家服务很贴心给我准备了果盘 提前也把空调打开了 非常细致周到 ，到处都是风格独特的艺术建筑随手一拍都是大片 来杯特调小酌 微醺的状态刚刚好 ！ 房间床品很舒适 对於睡眠要求较高的我睡了一个好觉 ！推荐 下次还会再来
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点评会员：Guest user （夫妻／情侣）
发表时间：2024-11-01 00:00
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真实体验 对象最满意的一次 问我怎麽订到的这家
我也是直接定完过来才看评论的，真的超乎想象！太棒了，对象説很像《心动小屋》很nice！管家Kitty服务非常好，衞生也超级好，真的很乾净，房间很大，窗户很大，床特别舒服，还有冰箱，泳池，拍照好出片，照片根本拍不出它的好看，浅放一张随手照的照片参考一下，非常正规，安全性就特别高，电梯是刷卡上楼的，管家Kitty特别好，及时回覆细心解答，是个超级好的小姐姐，总而言之，特别棒，强烈推荐大家入住
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