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发表时间：2025-08-01 00:00
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房间很乾净，衞生间大，符合星级标准。早餐也挺好，咖啡牛奶果汁都有，馄饨好吃。送机免费，还是奔驰商务，司机师傅很好。插座是防触电的，要使劲插入。浴室使用与别家不同，使用前请看墙上説明。
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点评会员：Guest （情侣）
发表时间：2025-08-01 00:00
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住了一晚，大致上是很满意的，除了两点之外。
先説缺点：
1） 热水出来的很慢， 站在浴室等好久，冷，让我一度以为没热水… 反正一直开着水大概3-5分钟才开始感觉出热水了…
2） 下午茶大家就别去了，説是下午2点开始， 我到了发现没一个人，也没有任何食物，等了十分钟忍不住问员工、他们才去厨房拿【早上自助餐剩下的西瓜和一个小蛋糕】 给我！ 超级无语， 早上剩下的，且西瓜都软掉不能吃了… 果断走人， 如果没人吃乾脆就关掉下午茶， 不要开了。 不要等有客人来，得到的是这种东西… 感受很差。
除了以上2点， 房间挺舒服，看出去风景不错， 12楼有无烟房， 而且有高铁西站或机场接送一次，这点很赞！！
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点评会员：Guest （商务旅客）
发表时间：2025-08-01 00:00
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这酒店值得推荐一下，酒店位置较好。
房间乾净整洁。服务态度也不错！
洗衣房也很方便，对出游的人来説，洗衣、烘乾衣服很重要。
另外酒店早餐还不错！牛肉粉都有。
估计是属于涉外酒店，好多外国友人在那边住。
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点评会员：Guest （家庭旅游）
发表时间：2025-08-01 00:00
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1.服务态度不行，忘记打扫房间还找理由，第一次遇到让客人自己收拾垃圾，他来统一打扫??，绝了。2.店员抠搜搜的，四钻标的酒店，也是第一次遇到要水难为情的。3.问早餐有打包服务吗，回答没有。问早餐可以留点到房间吗，回家没有。可以选择吃或者退十几块给你。下图为要求打扫后的实拍图。
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点评会员：Guest （家庭旅游）
发表时间：2025-08-01 00:00
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门口停车位少，拥挤
空调出风口对着床头吹冷风，跟酒店前台説了后派人来调整风叶。来个人给我把风调最小，温服调28度，説这就没问题了.太扯了，这大夏天这么热28度怎么能睡舒服？第二天早起果然小孩就吹感冒了。
一进房间 浴室内地上还有一滩水。地板鼓包，踩着咯吱响。 洗澡水会从浴室门底下漏到外面。
房间设计很奇葩，床头背后改一个喝茶榻榻米，搞得床这一边很拥挤！
这种酒店居然挂4钻，太离谱了！！！
避坑避坑避坑！来湖南后住过酒店中最差一家没有之一！挂的都是照骗！不要再被骗进来住了。
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点评会员：Guest （商务旅客）
发表时间：2025-07-01 00:00
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设施：设施齐全，非常好
衞生：乾净整洁，很衞生
环境：优雅高端，很大气
服务：热情周到，很细致
是住过的酒店中性价比特别高的一家酒店，有minibar饮品畅饮，自助下午茶，高铁西站或机场接送，前台妹妹非常贴心！
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点评会员：Guest （家庭旅游）
发表时间：2025-07-01 00:00
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Hotel was great infact, modern facilities. The room was nice and spacious however the bed double bed felt abit small. Apart from that all good. The house cleaning I would say wasn’t up to standards though because I could feel the floor wasn’t swept as I could see my own hair strands left on the floor when I combed my hair in the mornings. The front desk are really helpful, I needed to order to some takeaway and they happily did it themselves for me and sent the robot to my room. The location is about 10mins from the 72building but I found nothing else was close by.the national forest and Grand Canyon are about 50 minutes away from the hotel. Tianmen mountain is about 15minutes away. Overall a very good stay,breakfast had normal western food like bread,fruit,eggs and salad but rest were Chinese. Only thing was they didn’t have any juices instead they did have fizzy Fanta.
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点评会员：Guest （Family）
发表时间：2025-05-01 00:00
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The hotel met our expectations, providing a comfortable stay. The complimentary pick-up service from the train station was a delightful touch. The friendly driver greeted us holding a sign with my name and thoughtfully met us at the entrance, rather than the agreed meeting point upstairs. The use of a Mercedes-Benz V-Class MPV added a touch of luxury to the journey!
The all-female front desk staff, both during the day and night shifts, were friendly and accommodating, promptly fulfilling our requests for extra bottles of water and umbrellas. When an unexpected issue required us to switch rooms from a non-smoking floor (Level 12) to a smoking-permitted floor (Level 11) in the middle of the night, the night shift staff member managed to find a room of the same type and design. We were pleased to find that there was no cigarette odour in the room, thanks to the hotel’s effective housekeeping practices.
The hotel’s central location made it convenient to explore nearby attractions. Popular sites like Tianmen Mountain and the 72 Wonder Tower were easily accessible via DiDi, with fares under CNY10. The comfortable bed provided a restful sleep after our red-eye flight.
The hotel offers a diverse range of in-room entertainment, featuring a selection of free TV shows, dramas, and movies from various countries. While not all are the latest releases, the complimentary programmes were engaging, providing more variety than some hotels that offer only standard local TV channels.
Breakfast offerings were standard, but the coffee quality was better than what we had experienced at other hotels. The free-flow coffee station in the lobby was a welcome perk.
Areas for improvement:
(a) Consider reducing oil usage in cooking to cater to international guests and enhance the overall dining experience.
(b) Introduce name tags for all staff members to improve professionalism and facilitate guest interactions.
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点评会员：Guest （Family）
发表时间：2025-04-01 00:00
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the staff are friendly and helpful, the room is great and spacious, location also very great, and they have a free pick up service to/from airport and railway station. there is also a robot who can deliver your food/ grocery to the room, so cute. very recommended????
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