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评论等级美程回复：Dear Valued Guest,Thank you very much for sharing such a detailed and thoughtful review. We are truly delighted to hear that you enjoyed your stay with us and that our location, shuttle boat service, quiet atmosphere, spacious twin beds, and breakfast made a positive impression—especially when traveling with family.We greatly appreciate you taking the time to share your comparison and insights, which will certainly be helpful to other travelers. Your kind words about our service and overall experience mean a great deal to our team.Thank you once again for choosing to stay with us. We look forward to welcoming you back for another enjoyable stay by the Chao Phraya River.Kind regards,Royal Orchid Sheraton Riverside Hotel Bangkok
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评论等级美程回复：Thank you very much for staying with us and for sharing your feedback.We’re glad to hear that you enjoyed our great location surrounded by restaurants, shopping malls, and the nearby American Village.Your comments mean a lot to us. We look forward to welcoming you back on your next visit to Osaka! Hotel Nikko Osaka
评论等级美程回复：Thank you very much for staying with us and for taking the time to share such a detailed review.We’re delighted to hear that you enjoyed our convenient location, amenities, and especially the friendliness and helpfulness of our lobby team — your kind words will be shared with them.We sincerely apologize for the issue with the air conditioning on your first night and the noise from neighboring rooms. We are glad our team could promptly fix the AC issue after you reported it, and we’ll continue working to ensure all our guests can rest comfortably.We truly appreciate your understanding and kind feedback, and we look forward to welcoming you back for an even more pleasant stay on your next visit to Osaka. Hotel Nikko Osaka
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评论等级美程回复：Thank you for taking the time to give us a great review on your recent stay with us. We were delighted that you enjoyed your stay with us and that you were particularly pleased by the hospitality and genuine service from our team. Your encouraging compliments are certainly appreciated and have been passed on to our team who were thrilled to learn about you great experience and appreciative comments. Thank you once again for your valuable feedback. The team and I are very much looking forward to welcoming your return to Souq Waqif Boutique Hotels by Tivoli in the near future for another memorable experience. Sincerely, Elyes Lajili – Cluster Assistant Front Office Manager
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