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评论等级美程回复：Dear Valued Guest,Thank you very much for your kind review and recommendation.I am delighted to know that you had a seamless and pleasant stay from check in to check out. It is especially rewarding to hear that our team made you feel welcomed with their friendly and professional service. I am also pleased that you enjoyed the clean and comfortable room, the city views, our central location, and the breakfast selection. Your positive comments mean a great deal to us and will be shared with the team.We truly appreciate your support and look forward to welcoming you back to EQ Kuala Lumpur on your next visit.Warm regards,Justin LeeGeneral Manager
评论等级美程回复：Our property is advertised as in the budget range, we supply basic bathroom ammenities. Rate increases are required when adding in all the extras. We have 16 allocated spaces. Guests can use the grassed area inside the fence allowing space for safe movement around other vehicles.
评论等级美程回复：Dear Sir / Madam,Warm greetings from Oakwood Hotel & Residence Sri Racha!Thank you very much for your wonderful feedback. We are delighted to hear that you enjoyed our excellent location, good breakfast, and the beautiful sunset view from your room. It is also a pleasure to know that you appreciated the many cafés located near the hotel.We truly look forward to welcoming you back for another pleasant stay in the near future.Kind regards,Lina Abdullah
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评论等级美程回复：Greetings from Sukhumvit Suites Hotel, thank you for your visit and for taking time to review us. We are so glad you enjoyed the Best Hotel in Sukhumvit. We hope to welcome you again for another excellent experience with us, and we will keep to your expectations of being one of the Best Hotels in Bangkok.Thank you and kind regards,Manager at Sukhumvit Suites Hotel
评论等级美程回复：Dear valued guest,Thank you for sharing your detailed feedback. We sincerely apologize for the inconvenience you experienced during your stay.Regarding the noise concern, we regret that your rest was disturbed. As our hotel is located within a local community environment, external sounds at certain times may be audible. Nevertheless, guest comfort is very important to us, and we continuously review our facilities and room allocation to minimize disturbances. For future stays, please feel free to inform us of your preference for a quieter room location, and we will do our best to accommodate.We are equally sorry to learn about your experience with email communication and airport transfer arrangements. This is certainly not the level of responsiveness we aim to provide. Your feedback has been shared with the relevant team for immediate review and improvement. For timely assistance, guests may also contact us directly via our official WhatsApp.We truly appreciate your constructive comments, as they help us improve our service quality. We hope to have the opportunity to welcome you again to Swiss-Belinn Airport Surabaya and provide you with a more comfortable experience.Best regards,Management,Swiss-Belinn Airport Surabaya
评论等级美程回复：Greetings from Sukhumvit Suites Hotel, thank you for your visit and for taking time to review us. We are so glad you enjoyed the Best Hotel in Sukhumvit. We hope to welcome you again for another excellent experience with us, and we will keep to your expectations of being one of the Best Hotels in Bangkok.Thank you and kind regards,Manager at Sukhumvit Suites Hotel
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评论等级美程回复：Dear Valued Guest,Thank you for taking the time to tell us about your experience at Wyndham Surabaya City Centre.Your feedback is very important to us, and we are saddened to hear that you have issues about the dirty outdoor window. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Wyndham Hotels and Resorts, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.We look forward to welcoming you back to Wyndham Hotel Surabaya.Warm regards,Wyndham Hotel Surabaya
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评论等级美程回复：亲爱的客人，您好呀！您的满分好评，点亮了我们的 一天～能让您住得舒服、出行方便，就是我们最大的快乐！悄悄告诉您，我们酒店还藏了不少小惊喜：前台有本地人才懂的美食口袋名单、房间里还有粤语原声频道，晚上窝着追剧超 chill 的～下次来玩，有什么需要尽管找我们！愿您在这儿，像回家一样放松自在。祝旅途一直快乐顺心，我们永远为您亮着一盏温暖的灯 。湾仔睿景酒店，等您再回来玩喔！
评论等级美程回复：尊敬的宾客：您好！衷心感谢您选择入住香港湾仔睿景酒店，并拨冗给予我们真诚的反馈。我们始终致力于为宾客提供周到细致的服务。对于客房空调声音及毛毯异味的问题给您带来的不佳体验，我们深表歉意。我们已将您的反馈转达至工程部及房务部同事，并已安排相关检查与维护工作。再次感谢您的宝贵意见，这让我们有机会持续完善细节服务。同时，我们非常高兴您对酒店的服务、赠送的早餐以及便利的地理位置感到满意，您的肯定对我们来说是莫大的鼓励。再次感谢您选择香港湾仔睿景酒店，期待它能成为您下次香港之行的首选。我们始终在此静候，与您的下一次相遇！此致宾客服务部助理经理谨启
评论等级美程回复：Dear Valued Guest,Thank you for your feedback. We are pleased to hear that you appreciated our convenient location and new décor.We apologize for the noise related to the air-conditioning and have shared your comments with our technical team for improvement.Regarding check-in, please note that it is standard procedure for our staff to briefly verify that the name on the credit card used as a guarantee matches the reservation or one of the guests present. We regret that this was not clearly explained at the time.We hope to welcome you again in the future.Kind regards,Filipe - Duty Manager
