美程回复:Thank you very much for staying with us and for taking the time to share such a detailed review.We’re delighted to hear that you enjoyed our convenient location, amenities, and especially the friendliness and helpfulness of our lobby team — your kind words will be shared with them.We sincerely apologize for the issue with the air conditioning on your first night and the noise from neighboring rooms. We are glad our team could promptly fix the AC issue after you reported it, and we’ll continue working to ensure all our guests can rest comfortably.We truly appreciate your understanding and kind feedback, and we look forward to welcoming you back for an even more pleasant stay on your next visit to Osaka. Hotel Nikko Osaka
美程回复:Dear Guest,Greetings from Millennium Plaza Doha!Thank you very much for taking the time to share your feedback about your stay with us. We are delighted to hear that you had a great stay and found our staff lovely and attentive. A special thank you for recognizing Wesley from housekeeping and our front desk team—their dedication and professionalism will be shared with them as encouragement for their excellent service.We truly appreciate your kind words and look forward to welcoming you back for another memorable stay at Millennium Plaza Doha.Best regards,Bassam Bou SleimanGeneral Manager
美程回复:Hi Valued Guest, We are thrilled to hear that you had a positive experience during your time with us, and we are grateful for your kind words about our staff, facilities, and services. My team takes immense pride in providing our guests with the highest level of hospitality, and it means the world to us to know that we exceeded your expectations. Looking forward to welcoming you back to Osaka and Fraser Residence Nankai Osaka again soon! Pratap Guest Experience Ambassador